Level 1: Cadet

Unexplained data usage

I have 100 GB data allowance on our home bundle and average around 70-80 GB of usage per month, approximately 7 GB per month of this usage is in uploads.

For the first 7 days of this month alone it is reported that I have over 48GB of uploads, which to me is a ludicrous amount of data in 7 days.


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Support Team
Support Team

Re: Unexplained data usage

Hi Marksum, I can appreciate the concern about the usage increase - if you haven't already done so, I'd recommend contacting our Tech Support teams via 133 933 or the chat service at for troubleshooting and investigation of the account in question.

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