Level 1: Cadet

Upgrading a home Wifi plan

I have two services linked to my account, a mobile phone and a home 4G Wifi Broadband - I don't have a landline.

I am trying to upgrade the plan on my home Wifi from the old 89$/80 Gb plan to the new 75$/200 Gb plan. When I try to do this, via the upgrade links from the home Wifi service, the only service that is offered for upgrade is the mobile service. Any suggestions for how to do this since Telstra phone support seems to be non-existent at present?

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