Level 1: Cadet

Velocity to NBN Edenbrook Estate

I am in a Telstra velocity estate with FTTP on a Telstra plan that fails to deliver an everage speed above 30mbs. In recent times this has degraded further.
1. Will NBN roll out allow me to use another service provider?
2. Can Telstra upgrade my fibre to copper converter to Gigabit?

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Telstra (Retired)
Telstra (Retired)

Re: Velocity to NBN Edenbrook Estate

Hi GeoffreyB


Was the speed issue happening constantly or just at specific times of the day?


When NBN does take over an area, this will allow other ISPs on the connection. 


The fibre connection will not be changed to a copper line.


- AlistairQWA

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit