Highlighted
Level 1: Cadet

Waiting online

Been on hold for over 2 hours 15 mins about slow broadband.
Rand 3 times to even get this far.
Tried self help options - tools and chat both cut off after significant time.
Terrible service Telstra.
Slow broadband for 3 days. Can’t use any apps on any devices despite following all your online instructions. Then I can’t speak to anyone.
I wonder how much longer I’ll have to wait to actually get some help.
Absolute joke

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