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Level 4: Private Eye

What is Telstra Velocity?

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I found this page, What is Telstra Velocity?

This mentions that, "With the introduction of the nbn™ network, Telstra is no longer rolling out the Telstra Velocity network".

Also, the FTTP NTD box we have here is now obsolete, and I also emailed complaints and they mentioned that, 

  • Speed Boost for Telstra Velocity (FTTP) internet service is now obsolete

 

Is velocity moving to the NBN network?  I found that they are trying to fix congestion, but it does not seem clear what is happening and when.

1 ACCEPTED SOLUTION

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Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: What is Telstra Velocity?

Upgrades to fix congestion issues are being undertaken over the next 8 months. Velocity services only move to NBN if NBN decides to absord them into the NBN network.
For Official Support Chat Now, try the Online Troubleshooter, check for Outages or Raise a Complaint.

Full Disclosure as part of Telstras Social Media Code.
  • I work for Telstra in the following products.
  • Telstra Platinum, Telstra Business Services, Telstra Smart Home, Velocity, Locator and NBN faults.
  • I'm not here in an official capacity, I just like fixing things and respond in my own time when I can.
  • Include "@343GuiltySpark" in your reply to get my attention if you're after me specifically.
  • My opinions are my own and not that of Telstra's, just so we're all on the same page.

View solution in original post

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1 REPLY 1
Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: What is Telstra Velocity?

Upgrades to fix congestion issues are being undertaken over the next 8 months. Velocity services only move to NBN if NBN decides to absord them into the NBN network.
For Official Support Chat Now, try the Online Troubleshooter, check for Outages or Raise a Complaint.

Full Disclosure as part of Telstras Social Media Code.
  • I work for Telstra in the following products.
  • Telstra Platinum, Telstra Business Services, Telstra Smart Home, Velocity, Locator and NBN faults.
  • I'm not here in an official capacity, I just like fixing things and respond in my own time when I can.
  • Include "@343GuiltySpark" in your reply to get my attention if you're after me specifically.
  • My opinions are my own and not that of Telstra's, just so we're all on the same page.

View solution in original post

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