Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
Was this helpful?
- Yes it was, thank you
- No, I still need help
Re: What’s 4g backup mode
The modem switches to 4G backup when there is a fault with the main link. The modem will only switch back to ADSL when the fault is fixed. Disabling 4G will not force modem to ADSL and will result in no Internet. If the WAN / DSL or link light is not a steady green then there is probably a cable fault. If WAN /DSL light is green you could try checking that the correct username (full bigpond email address) and password is entered in the modem's Broadband settings.
- 0 Likes
- 1 Reply