TeUr
Level 1: Cadet

Whatsapp and Parental Controls

Hi

 

I have enabled Parental Controls - Content Control: Custom on my home internet.

since then my whatsapp is not working at home unless I am putting my mobile data on my phone (whatsapp is not working through my home internet).

can you please let me know which option should I disablled in the Custom option so that the whatsapp will work again through the home internet? 

 

Thanks

T

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
EthanG
Support Team
Support Team

Re: Whatsapp and Parental Controls

Hey @TeUr, let's have a look into this one. Have you noticed any other websites or apps that aren't working?

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit