Level 1: Cadet

When will my ADSL be Restored???

Someone help me please. I spent 2 hrs and 20 minutes on hold today with Telstra only to get cut off after i started to ask my questions. NBN underground services contractors (not even the cabling contractors) damaged the copper cabling in our street weeks ago. Now we don't have any internet at all, and Telstra cannot even give us a dongle with 4G as they are apparently upgrading the service in the area as well. What a complete 3rd world **bleep** show this is. Our whole family working and schooling from home due to Covid 19 and no internet at all. Cannot even talk to a human and get a date that it will be fixed.

How can we get this resolved??

Was this helpful?

  • Yes it was, thank you
  • No, I still need help

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit