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Level 1: Cadet

Where has my Static IP address gone? It's dissappeared from the myaccount page

Where has my Static IP address gone?

 

Not only has my IP address changed (as shown on the router's status page)  but the whole Static IP section of the product details on this page:

 

https://www.my.telstra.com.au/myaccount

 

has disappeared.

 

Has Telstra cancelled this add-on without notice?

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2 REPLIES 2
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Level 24: Supreme Being
Level 24: Supreme Being

Re: Where has my Static IP address gone? It's dissappeared from the myaccount page

Telstra has not cancelled the fixed Ip address. There is a fault with all the addons at the moment. It is strange that your actual fixed IP has disappeared. 

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Level 1: Cadet

Re: Where has my Static IP address gone? It's dissappeared from the myaccount page

OK, that's good news - I guess.

 

This is the second time this has happened in two months though.

 

 

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