timkra
Level 2: Rookie
a week ago

Who do I contact regarding phone light not working on smart modem

My dect phone won't connect with Telstra BBand smart modem as the phone light is not illuminated. Who can I contact to find what to do?

Thanks in advance

  • 90 Views
  • 1 Reply
0 Kudos
Like
Reply

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
cf4
Level 25: The Singularity
Level 25: The Singularity
a week ago

Re: Who do I contact regarding phone light not working on smart modem

In response to timkra

The phone light will only be green on a NBN service and also front light on modem should be green. To get the problem fixed contact Telstra support by either ringing 132200 or using the messaging function in the Get Help tab of the My Telstra app.

  • 0 Replies
Reply
Reply
Loading...

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit
Telstra Home >