timkra
Level 2: Rookie

Who do I contact regarding phone light not working on smart modem

My dect phone won't connect with Telstra BBand smart modem as the phone light is not illuminated. Who can I contact to find what to do?

Thanks in advance

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1 REPLY 1
cf4
Level 25: The Singularity
Level 25: The Singularity

Re: Who do I contact regarding phone light not working on smart modem

The phone light will only be green on a NBN service and also front light on modem should be green. To get the problem fixed contact Telstra support by either ringing 132200 or using the messaging function in the Get Help tab of the My Telstra app.

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