MoonSpreckle007
Level 3: Gumshoe

Why are Telstra reporting outages on Twitter before Crowdsupport

Answered

Why? Though making an account here would help inform me of any wide spread Telstra issues, Guess not as current issue now was posted on twitter lol

CiggyButts
2 ACCEPTED SOLUTIONS

Accepted Solutions
MoonSpreckle007
Level 3: Gumshoe
Accepted Solution

Re: Why are Telstra reporting outages on Twitter before Crowdsupport

True, but still wouldnt there still be a post? as of yet couple hours in on outage no post ....

CiggyButts

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MoonSpreckle007
Level 3: Gumshoe
Accepted Solution

Re: Why are Telstra reporting outages on Twitter before Crowdsupport

Ok so ive changed my router DNS to below for fix 

Primary-1.1.1.1

Secondary-1.0.0.1

CiggyButts

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bobturner
Level 4: Private Eye

Re: Why are Telstra reporting outages on Twitter before Crowdsupport

The obvious reason would be that the DNS failure means the people affected can't access crowdsupport on anything but mobile devices,  people with mobile devices usually have twitter accounts. 

 

MoonSpreckle007
Level 3: Gumshoe
Accepted Solution

Re: Why are Telstra reporting outages on Twitter before Crowdsupport

True, but still wouldnt there still be a post? as of yet couple hours in on outage no post ....

CiggyButts

View solution in original post

MoonSpreckle007
Level 3: Gumshoe
Accepted Solution

Re: Why are Telstra reporting outages on Twitter before Crowdsupport

Ok so ive changed my router DNS to below for fix 

Primary-1.1.1.1

Secondary-1.0.0.1

CiggyButts

View solution in original post

sam555a
Level 1: Cadet

Re: Why are Telstra reporting outages on Twitter before Crowdsupport

I received an SMS on Wednesday to say my internet was now using mobile but I didn't take any notice. Now I realise that only my laptop works online nothing else. I have tried to call Telstra but have been placed on hold for over 1hr, Idon't think they are going to answer

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