Level 2: Rookie

Why can't I see my data usage on MyAccount

I can't see my data usage on my Home Dashboard.  On 'Home Data Usage' tab it says 'we are unable to load this service card'. Any ideas please, I have reset the modem but this tab has not been active since NBN connection a month ago.

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Level 5: Eagle Eye

Re: Why can't I see my data usage on MyAccount

Hi, Please call on 132200 and speak to the technical team to have it resolved.

I am a Telstra Employee participating in CrowdSupport on my own time. My opinions are my own and not that of Telstra's. Please mark the response "Answered" if I was able to answer your query in anyway.

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