Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
Why does it take so long to get connected
I have been waiting for my NBN connection since July 2014. The NBN technicians come and finally connected and activated the NBN to our house on 28 January, Telstra NBN was supposed to switch on our broadband and phone connection two days later.
A week and a half later we are still waiting for connection and keep being told it will take another 24-48 hrs.
What is the problem Telstra??? no one can give us a straight answer.
- 0 Likes
- 1,911 Views
- 1 Reply
Was this helpful?
- Yes it was, thank you
- No, I still need help
Re: Why does it take so long to get connected
It's really disappointing to hear that your NBN services have taken so long to have activated.
Unfortunately the only contact number we have for the NBN team is 1800226807 and they are available 24 x 7
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
All moderation actions are supported by the CrowdSupport Community Guidelines
- 0 Likes
- 0 Replies
Moved house - what does it take to get the NBN to turn up??Find out more
How long does it take for nbn to be put on if it’s already connected in your areaFind out more
Internet Connection is On - Lights Green - But Keep Getting Re-directed to MyModem.ModemFind out more
How long does it take to have your NBN connection activated?Find out more