This thread is now archived and closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
TeamWaia
Level 1: Cadet
May
Why is my account stuck in provisioning status?
Our FTTP bundle is now two days past its promised connection date and we still do not have service. We have been told the account is stuck on provisioning status and two tickets have been raised to escalate the matter. Just wondering why is it "stuck" and what needs to happen for it to progress so that we can have the internet up and running asap.
Was this helpful?
- Yes it was, thank you
- No, I still need help
Thank you for your feedback
Thank you for your feedback
Related Content
-
Broadband connection provisioned but username and password not set up at exchange
Find out more