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Level 1: Cadet

Why no premium speed boost?

Answered

Just called Telstra to try and get our FTTC connection from 50 down/20 up to 100 down/40 up.

 

She told me they cant do it on FTTC... I'm pretty sure they can, and our speeds have been consistently around 45/17... why cant it be done?

1 ACCEPTED SOLUTION

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Level 11: Detective
Level 11: Detective
Accepted Solution

Re: Why no premium speed boost?

FTTC is absolutely capable of 100/40

Honestly, just call back in and get a different consultant. The agent you were speaking to may have just been misinformed 

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2 REPLIES 2
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Level 11: Detective
Level 11: Detective
Accepted Solution

Re: Why no premium speed boost?

FTTC is absolutely capable of 100/40

Honestly, just call back in and get a different consultant. The agent you were speaking to may have just been misinformed 

View solution in original post

Level 1: Cadet

Re: Why no premium speed boost?

Yes thank you for your assurance - called back today and they said they'll put it on and test if it's viable, and we'll go from there.

 

Thanks!

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