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I did not purchase my modem from Tesltra
So which make and model is your Wi-Fi router/gateway/access point/device?
i have spent days trying to get info out of telstra on this subject. n as near as i can work out if you buy a modem from telstra you do not get an email address and withouy this you cannot connect into microsoft outlook
Its a netgear Wireless-N 300 Modem Router
If it's not there, then my suggestion would be
Hi Davo1960 welcome to Crowd Support!
Firstly are you sure that your pre-paid USB stick is wi-fi capable? If so you should have received the wi-fi password on a card with your device. If you cannot locate this though you can chat with our support team for Pre-Paid here 24x7:
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