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Wifi Modem password

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The password on the magnet issued with our Telstra WiFi modem does not work. We have never changed it or used it before. How do I reset or get to work. We are on NBN through HFC

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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Wifi Modem password

If you have a device connected by LAN cable to the modem you can check the password by login into modem and going to WiFi settings. The password is the network key.

http://192.168.0.1 password is Telstra.

 

To reset mod press reset button located on back of modem near LAN port 2 (Gen 2) or below power switch (Gen 2) for at least 10 seconds.

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6 REPLIES 6
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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Wifi Modem password

If you have a device connected by LAN cable to the modem you can check the password by login into modem and going to WiFi settings. The password is the network key.

http://192.168.0.1 password is Telstra.

 

To reset mod press reset button located on back of modem near LAN port 2 (Gen 2) or below power switch (Gen 2) for at least 10 seconds.

View solution in original post

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Level 1: Cadet

Re: Wifi Modem password

Thanks cf4. Telstra as a password worked. All stuff I had found said to use admin or password.

Nothing had changed yet we can't log devices on to the WiFi or they drop off and on - frustrating!

Trying to log on to see if there is anything obvious. Have reset modem twice already but hard to work out why it's happening

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Level 24: Supreme Being
Level 24: Supreme Being

Re: Wifi Modem password

What is the firmware and model of the modem. This information is displayed on LHS of modem’s login screen.

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Level 1: Cadet

Re: Wifi Modem password

Gateway Information
Serial No
ARC1937749006
Firmware Number
0.10.05r
Gateway Make Model
Arcadyan LH1000
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Level 24: Supreme Being
Level 24: Supreme Being

Re: Wifi Modem password

I don't know of any issues like this on that model of modem and firmware.it might be that one device is incompatible with modem. You could try connecting devices one at a time to see if one device is causing the problem.

 

Another thing you could try is changing the Wifi channel for both WiFi bands from auto to a fixed channel in the modem's WiFi settings.

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Level 1: Cadet

Re: Wifi Modem password

I have a nokia phone. I am trying to connect phone to new modem  password,  but the password isnt beinv accepted.  Password box says, unchanged,in unhighlighted text

 

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