Wifi Modem password

[Naes]

The password on the magnet issued with our Telstra WiFi modem does not work. We have never changed it or used it before. How do I reset or get to work. We are on NBN through HFC

[cf4 · Accepted solution]

If you have a device connected by LAN cable to the modem you can check the password by login into modem and going to WiFi settings. The password is the network key.

http://192.168.0.1 password is Telstra.

To reset mod press reset button located on back of modem near LAN port 2 (Gen 2) or below power switch (Gen 2) for at least 10 seconds.

[Naes]

Thanks cf4. Telstra as a password worked. All stuff I had found said to use admin or password.

Nothing had changed yet we can't log devices on to the WiFi or they drop off and on - frustrating!

Trying to log on to see if there is anything obvious. Have reset modem twice already but hard to work out why it's happening

[cf4]

What is the firmware and model of the modem. This information is displayed on LHS of modem’s login screen.

[Naes]

Gateway Information

Serial No

ARC1937749006

Firmware Number

0.10.05r

Gateway Make Model

Arcadyan LH1000

[cf4]

I don't know of any issues like this on that model of modem and firmware.it might be that one device is incompatible with modem. You could try connecting devices one at a time to see if one device is causing the problem.

Another thing you could try is changing the Wifi channel for both WiFi bands from auto to a fixed channel in the modem's WiFi settings.

[Gymmart]

I have a nokia phone. I am trying to connect phone to new modem  password,  but the password isnt beinv accepted.  Password box says, unchanged,in unhighlighted text