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Level 3: Gumshoe

WiFi randomly disconnecting and changing channels

WiFi randomly disconnects several times per day despite very strong signal and fast speeds 100Mbps, so I don't think the issue is signal strength.

 

Things I have tried:

- Changed WiFi adapters, including a long range one

- 2.4Ghz and 5Ghz

- Applied settings in Windows such as unchecking 'Allow computer to turn off this device' etc

- Tried changing different channels

 

It seems to me that everytime it disconnects it changed to a different channel.  Or is it disconnecting because of the random channel changes?

 

Is it something to do with 'Auto Channel Selection Interval'?  I've changed it to 172800 seconds (2 days) but it still changes and disconnects many times a day.

 

Modem: Arcadyan LH1000

Firmware: 0.11.11r

 

Could this be a faulty modem?  Someone help please as I'm tearing my hair out trying to troubleshoot this issue. 

 

 

 

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Highlighted
Level 24: Supreme Being
Level 24: Supreme Being

Re: WiFi randomly disconnecting and changing channels

Have tried selecting a specific channel in the LH1000 instead of leaving channel on auto.

 

Also suggest disabling band steering in the modem's 2.4 GHz WiFi settings. This adds -5G to the 5 GHz WiFi SSID.

Highlighted
Level 3: Gumshoe

Re: WiFi randomly disconnecting and changing channels

Yes WiFi channel is static but it still keeps changing randomly which has me perplexed.

 

I already had band steering disabled.

Highlighted
Level 24: Supreme Being
Level 24: Supreme Being

Re: WiFi randomly disconnecting and changing channels

Try changing channel width to 20 Mhz on the 2.4GHz band. I have set my 2.4 GHz WiFi to channel 3 and I just noticed the width is set to 20 Mhz (Can't remember changing this setting) but the channel has not changed since being set to channel 3.

Highlighted
Level 3: Gumshoe

Re: WiFi randomly disconnecting and changing channels

Ok, Ive set channel width to 20 Mhz and channel 6, will let u know how it goes but I'm sure it will DC again with a different channel.

 

Highlighted
Level 3: Gumshoe

Re: WiFi randomly disconnecting and changing channels

Hmm maybe it wont DC, since my downloads are now only a third of what they normally are!

But will see and let u know.

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Level 3: Gumshoe

Re: WiFi randomly disconnecting and changing channels

Still several DC's after changing to 20 Mhz

After it DCs it automatically changes the channel width back to Auto and changes the wifi channel to a random number, in this case 1 as show in the screenshot below even though I had it set to 6.

 

Any other ideas?  

 

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Level 24: Supreme Being
Level 24: Supreme Being

Re: WiFi randomly disconnecting and changing channels

What devices do you have connected to your network? Are there any WiFi extenders or WiFi access points? My WiFi is still on channel 3 but I noticed the width has reverted to 20 MHz after I changed to auto 20/40.

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Level 3: Gumshoe

Re: WiFi randomly disconnecting and changing channels

No extenders or APs.  Mostly mobile devices are connected to WiFi, maybe around 5 or 6 of them.  Shouldn't be enough to cause any issues.

 

Are you having problems with DCs too?  I've heard this Arcadyan router has caused a lot of problems.

 

I think I will have to call Telstra on monday as I'm WFH and having it DC at random times can be very frustrating.

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Level 24: Supreme Being
Level 24: Supreme Being

Re: WiFi randomly disconnecting and changing channels

I haven't noticed any disconnection. My modem is only changing the channel Width and not channels. There are other people who have had the same problem with WiFi dropping out due to channel hoping. This was occurring even before the new firmware upgrade to 0.11.11r

 

If you do a network scan are there any neighbouring networks using the same WiFi channel as your modem with a power level grater than -50 dbm

 

Go to Advanced > Diagnostics > WiFi

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Level 20: Director
Level 20: Director

Re: WiFi randomly disconnecting and changing channels

Hi - tomorrow when you have time, suggest you look into the Event Log of the LH:1000 to see if there are any lines that show Telstra's TR069 entries that relate to their Remote Artificial Intelligent Monitoring and Change Agent called Wi-Fi Doctor ( a Technicolor product but used in both Gen 2 modems) changing the channel and bandwidth. Other possible evidence may be Broadcom's Wi-Fi Air-iQ which also monitors the Wi-Fi health of the modem. 

 

Sometimes, it may be one device that upsets the applecart. The only way to verify this is to disconnect all 2.4Ghz devices and then put one on at a time until you witness a dropped connection. Encourage you to formally report the fault to Telstra so that they are aware of the problem.

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Level 4: Private Eye

Re: WiFi randomly disconnecting and changing channels

Hi, glad to see I've found someone else suffering from these odd occurrences as well.... My router restarts the WiFi module every 6 hours, every day. It has been doing this for a few weeks and is very annoying...

Here is a snippet of the log from today:

17.08.2020 11:51:20 WiFi Dr.: Cloud set 2.4GHz Update suggest channel list [1,2,3,4,5,6,7,8,9,10,11,12].
17.08.2020 11:51:27 WLAN: stop AirIQ
17.08.2020 11:51:34 WLAN: 2.4GHz radio on
17.08.2020 11:51:34 WLAN: 5GHz radio on
17.08.2020 11:51:58 WiFi_Booster-[Prohibit Time]  Added into unfriendly station list [RE-JOIN].  duration time:0 secs.) failed.

 

Hopefully this sheds some light on the issue. 

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Level 20: Director
Level 20: Director

Re: WiFi randomly disconnecting and changing channels

That's an interesting log. Looks like the 2.4 Ghz radio was on Channel 13 and something triggered the Wi-Fi Doctor to list and maybe swap it over to one of the other channels 1-12 causing the drop out. In another forum post which also had multiple siiimilar experiences, the last line included the MAC address of the culprit 'unfriendly' device with a time out of 3600 secs. If yours has one, not shown, can you ID it and turn it OFF for an extended period e.g. more than the 6 hour period. Suggest you check out other log entries that were close to your last modem drop out event to see if they have MAC addresses of 'unfriendly' device/s.

 

Some U.S. based web sites depict similar events occurring when Google devices are connected to a router - some devices linked to 2.4 Ghz and others to 5 Ghz - router became stable when the Google devices were disconnected.

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Level 3: Gumshoe

Re: WiFi randomly disconnecting and changing channels

Having exactly the same issue:

 

17.08.2020 05:47:09 WLAN: 5GHz radio on
17.08.2020 05:47:08 WLAN: 2.4GHz radio on
17.08.2020 05:47:05 WLAN: stop AirIQ
17.08.2020 05:47:04 WiFi Dr.: Cloud set 2.4GHz Update suggest channel list [3,4,5,6,7,8,9,10,11,12,13].

17.08.2020 06:12:31 WiFi Dr.: 2.4G bandwidth from 0 to 1.

17.08.2020 06:18:43 WiFi Dr.: 2.4G bandwidth from 1 to 0.

17.08.2020 06:43:54 WiFi Dr.: 2.4G bandwidth from 0 to 1.

17.08.2020 07:30:48 WiFi Dr.: 2.4G bandwidth from 1 to 0.

17.08.2020 07:58:23 WiFi Dr.: 2.4G bandwidth from 0 to 1.

17.08.2020 10:23:33 WiFi Dr.: 2.4G bandwidth from 1 to 0.

17.08.2020 11:55:26 WLAN: 5GHz radio on
17.08.2020 11:55:26 WLAN: 2.4GHz radio on
17.08.2020 11:55:24 WLAN: stop AirIQ
17.08.2020 11:55:23 WiFi Dr.: Cloud set 2.4GHz Update suggest channel list [3,4,5,6,7,8,9,10,11,12,13].

17.08.2020 11:55:35 WiFi Dr.: 5G channel from 36 to 100.

17.08.2020 13:35:54 WiFi Dr.: 2.4G bandwidth from 0 to 1.

17.08.2020 13:59:25 WLAN: 5GHz radio on
17.08.2020 13:59:25 WLAN: 2.4GHz radio on
17.08.2020 13:59:23 WLAN: stop AirIQ
17.08.2020 13:59:06 WiFi Dr.: ACS period timer trigger 5GHz rescan in 5 seconds.
17.08.2020 13:59:06 WiFi Dr.: ACS period timer trigger 2.4GHz rescan immediately.

17.08.2020 13:59:49 WLAN: 5GHz radio on
17.08.2020 13:59:49 WLAN: 2.4GHz radio on
17.08.2020 13:59:45 WLAN: stop AirIQ
17.08.2020 13:59:42 WiFi Dr.: 2.4G channel from 13 to 1.
17.08.2020 13:59:42 WiFi Dr.: 2.4G bandwidth from 1 to 0.

17.08.2020 14:00:03 WiFi Dr.: 5G channel from 149 to 36.

17.08.2020 17:53:05 WLAN: 5GHz radio on
17.08.2020 17:53:05 WLAN: 2.4GHz radio on
17.08.2020 17:53:01 WLAN: stop AirIQ
17.08.2020 17:53:00 WiFi Dr.: Cloud set 2.4GHz Update suggest channel list [3,4,5,6,7,8,9,10,11,12,13].

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Level 4: Private Eye

Re: WiFi randomly disconnecting and changing channels

Thanks for the quick response!

I just checked the bad MAC address, and you were spot-on with the Google hunch! The device that isn't getting along with the router is the Google-Nest-Hub (only had it for a few months, which is the duration of these WiFi resets too).

 

I'll turn the device off tomorrow, and see if it triggers the same resets that I'm currently experiencing.

Cheers!

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Level 20: Director
Level 20: Director

Re: WiFi randomly disconnecting and changing channels

Hi - Wi-Fi Doctor is being confused by something in switching the modem from Channel 0 to Channel 1. Channel 0 does not exist. See Advanced/Diagnostics graphs depicting the Channel numbering which depicts the centre of each range e.g Channel 1 covers 2491-2423 MHz, each successive Channel starts at 5 MHz higher than the preceding Channel. Japan is the only country in the world that uses Channel 14 in 802.11b only and I don't think Arcadyan would use 0-13 nomenclature numbering (14 channels) for Australia. 

 

I can't see the modem being stable on a non existent 'Channel 0' - why it is showing could be a code glitch or it could be getting interference from another device. PMF is OFF on Default, so I assume that is not the cause.

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Level 24: Supreme Being
Level 24: Supreme Being

Re: WiFi randomly disconnecting and changing channels

@Mkrtich 

The 2.4 GHz WiFi is switching between bandwidth 0 (Auto 20/40 MHz) to bandwidth 1 (20MHz) not between channel 0 and channel 1

Highlighted
Level 3: Gumshoe

Re: WiFi randomly disconnecting and changing channels

Hi CHood93,

 

Where did you find in the logs of the bad device?  

 

I'm just going through mine now but can't seem to locate it.

 

 

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Level 3: Gumshoe

Re: WiFi randomly disconnecting and changing channels

Hi Mkrtich,

 

Is this what you mean in regards to Telstra's TR069 entries?

I found this in my log at around the time of my last disconnect.

 

17.08.2020 17:52:16 TR069: Session end.
17.08.2020 17:52:16 TR069: Sending GetParameterValuesResponse
17.08.2020 17:52:16 TR069: Received GetParameterValues
17.08.2020 17:52:16 TR069: Sending GetParameterValuesResponse
17.08.2020 17:52:16 TR069: Received GetParameterValues
17.08.2020 17:52:16 TR069: Sending GetParameterValuesResponse
17.08.2020 17:52:16 TR069: Received GetParameterValues
17.08.2020 17:52:16 TR069: Sending GetParameterValuesResponse
17.08.2020 17:52:16 TR069: Received GetParameterValues
17.08.2020 17:52:16 TR069: Sending GetParameterValuesResponse
17.08.2020 17:52:16 TR069: Received GetParameterValues
17.08.2020 17:52:16 TR069: Sending GetParameterValuesResponse
17.08.2020 17:52:16 TR069: Received GetParameterValues
17.08.2020 17:52:16 TR069: Received InformResponse
17.08.2020 17:52:16 TR069: Sending 4 VALUE CHANGE inform to ACS: 2001:8006:3100:2100::1.
17.08.2020 17:52:14 TR069: Detect value changeSmiley Very Happyevice.Services.X_TELSTRA_IWIFI.1.ExtendedStatus.

Highlighted
Level 24: Supreme Being
Level 24: Supreme Being

Re: WiFi randomly disconnecting and changing channels

The google devices that you can cast to such as the google nest hub act as an access point when you first set them up and once set up should revert to managed mode and stop broadcasting as an access point. Sometimes they act up and start broadcasting as an access point and broadcast on the same channel as the modem or router it is connected to. The modem when it periodically scans to see if there are any neighbouring networks that could cause interference see this strong signal on the same channel that it is using and is possibly the reason the modem keeps switching channels.

 

Miracast devices such as the Telstra TV also broadcast an access point signal.

 

You can check if there are any devices on your network transmitting by either using a WiFi analyser app or the built in WiFi analyser in the modem at Advanced > Diagnostics > WiFi. Look for a strong WiFi signal on the same channel used by the modem.

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Level 20: Director
Level 20: Director

Re: WiFi randomly disconnecting and changing channels

Scanned the log too quickly - bad habit. Thanks for picking that up and also providing the explanation about how some Google and Miracast devices can act as an Access Point during initial installation or continual operation. Another mystery added to the jig-saw puzzle.

 

I would have expected the non-overlapping Channels 1, 6 and 11 to be the preferred choices of the modem. If another Access Point using Channel 2 with a stronger signal had crowded Channel 1 and caused the interference, I would have expected, under normal circumstances, the modem would Auto Swap to Channel 6 or 11, but maybe at the time when Wi-Fi Doctor agent randomly accessed the modem to do a health check, it witnessed or contributed to the eight  20/40 Mhz Bandwidth changes and then decided to trigger a modem Restart. 

Highlighted
Level 20: Director
Level 20: Director

Re: WiFi randomly disconnecting and changing channels

Yes that's them. After some time, there are literately thousands of line entries in the Event Log of the modem but only a few of them will show TR-069 but they are all dependent on TR-069 working. I find that the Arcadyan entries provide more friendlier information than the Technicolor model.

 

The modem regularly 'calls home' the Telstra Auto Configuration Server (ACS) to report its status on all core features of the modem and will also check if there is an update available for firmware. If the stars align, the Telstra ACS will download the firmware and instruct the modem to update in background or when you wake up in the morning you see it has updated to the latest version. This process is controlled by using the TR-069 specification protocol which allows for remote configuration and management and is built into most carrier modems. Telstra Call Centre Agents also use this protocol to access your modem for fault detection and correction.

 

Log entries will show various events under their own sub titles - WAN, SIP-VoiP, DECT, [Wi-Fi Doctor, Air-iQ and Thor], sometimes confusing but 'Wi-Fi Booster' is the assigned name to modem's Wi-Fi and also the additional Telstra Wi-Fi Booster, Ethernet LAN etc. 

 

Your log snapshot shows the modem sending and receiving parameters to and from the ACS and I whilst I have seen that in my modem as well, I don't know what 'Extended Status' means. 

 

If you wish to see more events, suggest you Export and Save the Log to a text file, and then open it up in spreadsheet program rather than Notepad, as you can then use the colour highlight feature on the lines of interest to you for review - there are going to be thousands of lines, many repeating themselves. You may find the line which includes the MAC address of the offending device in other entries.

 

The modem's Log screen is limited to a certain number of entries for viewing on screen as it doing a live update of them when you are looking at them. The Arcadyan keeps its active log and historical text file version of Logs after a Modem Restart, unlike the Technicolor which discards them.  

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Level 4: Private Eye

Re: WiFi randomly disconnecting and changing channels

Hey Mate,
My bad device was listed at the bottom of the wireless restart / channel adjust sequence. Just the next line after the log that I submitted above.

Highlighted
Level 4: Private Eye

Re: WiFi randomly disconnecting and changing channels

Thanks for that mate!

I've got the Nest Hub powered off at the moment, just to see if WiFi Dr still does its thing in a few hours with it powered off.

Another thing to note is that I've got quite a few SmartHome devices running, connecting to both the Google Nest Hub and and SmartThingsV3 Hub (all sitting withing 10cm of each other). Whether all that is concurrently affecting it, I'll have to run those WiFi signal tests you suggested to see if it is acting as a big access point.

Cheers!

Highlighted
Level 20: Director
Level 20: Director

Re: WiFi randomly disconnecting and changing channels

Yes a lot of experimenting. Some people suggest to put Smart Home and IOT devices on the separate Guest 2.4 Ghz SSID Network - these devices may continually signal the modem with short messages, so partitioning them in the future may assist as well - not sure. Your mobile may also  need to be registered to the same Guest network for the initialisation process ? See how you go. 

Highlighted
Level 4: Private Eye

Re: WiFi randomly disconnecting and changing channels

So I just had my first reset with the Google Nest Hub turned off, so it hasn't stopped the issue. I've got a Google Home Mini also connected, and it's the MAC address that was added to the unfriendly device list.

 

My next step will be to transition everything across to the Guest Network :/ Going to be a lot of fun... haha


Here's the log from the workings overnight (whether they shine a light on the troublesome device). It resets every 6 hours, so there are two of it's resets in here. The first (at 6am) everything was plugged in, and the second (12pm) it had been unplugged for a few hours.

18.08.2020 01:09:29 NTP: Sync time with time server.
18.08.2020 01:54:11 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(F0:99:B6:48Smiley Very Happy9:48) connected.
18.08.2020 01:58:15 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9:C6:E7:B7)Smiley FrustratedTA(F0:99:B6:48Smiley Very Happy9:48) connected.
18.08.2020 02:09:29 NTP: Sync time with time server.
18.08.2020 02:34:06 DHCPv4: WAN0 RENEW ACK
18.08.2020 02:34:09 DHCPv4 Script: RENEW(ptm0)
18.08.2020 02:34:16 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9:C6:E7:B7)Smiley FrustratedTA(1C:F2:9A:0C:1E:C7) disconnected.
18.08.2020 02:34:28 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9:C6:E7:B7)Smiley FrustratedTA(1C:F2:9A:0C:1E:C7) connected.
18.08.2020 02:42:08 DHCPv6: ptm0 renew successfully
18.08.2020 03:02:03 health check [ThorGW] init or restart
18.08.2020 03:02:03 health check [ThorGW] init or restart
18.08.2020 03:02:05 health check detect case (ThorGW)
18.08.2020 03:02:05 health check detect case (ThorGW)
18.08.2020 03:02:11 health check case (SIP LOG)
18.08.2020 03:02:11 health check case (SIP LOG)
18.08.2020 03:09:31 NTP: Sync time with time server.
18.08.2020 03:15:01 check Log size /tmp/dhcp_log.txt
18.08.2020 03:15:01 check Log size /tmp/dhcp_log.txt
18.08.2020 03:15:02 delete early Log in /tmp/dhcp_log.txt
18.08.2020 03:15:02 delete early Log in /tmp/dhcp_log.txt
18.08.2020 03:16:01 check Log size /tmp/lib-arc-cfg.errlog
18.08.2020 03:16:01 check Log size /tmp/lib-arc-cfg.errlog
18.08.2020 04:02:41 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9:C6:E7:B7)Smiley FrustratedTA(20Smiley Very HappyF:B9:B5:EB:2D) disconnected.
18.08.2020 04:03:02 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(20Smiley Very HappyF:B9:B5:EB:2D) connected.
18.08.2020 04:03:41 WiFi_Booster-[Band Steering/Upgrade] MAC=20Smiley Very HappyF:B9:B5:EB:2D [Legacy] start.
18.08.2020 04:03:41 WiFi_Booster-[Prohibit Time] MAC=20Smiley Very HappyF:B9:B5:EB:2D Added into unfriendly station list [RE-JOIN]. duration time:3600 secs.) failed.
18.08.2020 04:03:41 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9:C6:E7:B7)Smiley FrustratedTA(20Smiley Very HappyF:B9:B5:EB:2D) connected.
18.08.2020 04:03:47 WiFi_Booster-[Steering Finish] MAC=20Smiley Very HappyF:B9:B5:EB:2D Target BSSID=BC:30Smiley Very Happy9:C6:E7:B7 Success! [Legacy] finish.
18.08.2020 04:09:31 NTP: Sync time with time server.
18.08.2020 05:09:32 NTP: Sync time with time server.
18.08.2020 05:21:11 TR069: Sending 2 PERIODIC inform to ACS: 2001:8006:3100:2100::1.
18.08.2020 05:21:11 TR069: Received InformResponse
18.08.2020 05:21:11 TR069: Received GetParameterValues
18.08.2020 05:21:12 TR069: Sending GetParameterValuesResponse
18.08.2020 05:21:12 TR069: Received GetParameterValues
18.08.2020 05:21:12 TR069: Sending GetParameterValuesResponse
18.08.2020 05:21:12 TR069: Received GetParameterValues
18.08.2020 05:21:12 TR069: Sending GetParameterValuesResponse
18.08.2020 05:21:12 TR069: Received GetParameterValues
18.08.2020 05:21:12 TR069: Sending GetParameterValuesResponse
18.08.2020 05:21:12 TR069: Received GetParameterValues
18.08.2020 05:21:12 TR069: Sending GetParameterValuesResponse
18.08.2020 05:21:12 TR069: Received GetParameterValues
18.08.2020 05:21:12 TR069: Sending GetParameterValuesResponse
18.08.2020 05:21:12 TR069: Received GetParameterValues
18.08.2020 05:21:13 TR069: Sending GetParameterValuesResponse
18.08.2020 05:21:13 TR069: Received GetParameterValues
18.08.2020 05:21:13 TR069: Sending GetParameterValuesResponse
18.08.2020 05:21:13 TR069: Received GetParameterValues
18.08.2020 05:21:13 TR069: Sending GetParameterValuesResponse
18.08.2020 05:21:13 TR069: Received GetParameterValues
18.08.2020 05:21:13 TR069: Sending GetParameterValuesResponse
18.08.2020 05:21:13 TR069: Received GetParameterValues
18.08.2020 05:21:14 TR069: Sending GetParameterValuesResponse
18.08.2020 05:21:14 TR069: Received GetParameterValues
18.08.2020 05:21:14 TR069: Sending GetParameterValuesResponse
18.08.2020 05:21:14 TR069: Received SetParameterValues
18.08.2020 05:21:14 TR069: Set Device.Services.X_TELSTRA_MultiAP.Controller.DeploymentWindowOpen success.
18.08.2020 05:21:14 TR069: Set Device.Services.X_TELSTRA_MultiAP.Controller.DeploymentWindowClose success.
18.08.2020 05:21:14 TR069: Sending SetParameterValuesResponse
18.08.2020 05:21:14 TR069: Received GetParameterValues
18.08.2020 05:21:14 TR069: Sending GetParameterValuesResponse
18.08.2020 05:21:14 TR069: Session end.
18.08.2020 05:53:30 WiFi Dr.: Cloud set 2.4GHz Update suggest channel list [1,2,3,4,5,6,7,8,9,10,11,12].
18.08.2020 05:53:37 WLAN: stop AirIQ
18.08.2020 05:53:49 WLAN: 2.4GHz radio on
18.08.2020 05:53:49 WLAN: 5GHz radio on
18.08.2020 05:53:50 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9:C6:E7:B7)Smiley FrustratedTA(1C:F2:9A:0C:1E:C7) connected.
18.08.2020 05:53:52 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:39:36:2D) connected.
18.08.2020 05:53:56 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:38:FF:1B) connected.
18.08.2020 05:53:58 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:39:39:B7) connected.
18.08.2020 05:53:59 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(DC:4F:22:E5:F3:80) connected.
18.08.2020 05:54:00 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(84:0D:8E:6B:A5:11) connected.
18.08.2020 05:54:01 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(60:01:94Smiley Very Happy3:8A:7E) connected.
18.08.2020 05:54:01 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(D8:F1:5BSmiley Very HappyD:EC:F7) connected.
18.08.2020 05:54:02 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9:C6:E7:B7)Smiley FrustratedTA(F0:99:B6:48Smiley Very Happy9:48) connected.
18.08.2020 05:54:09 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(D8:0D:17:E7:FF:9F) connected.
18.08.2020 05:54:15 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9:C6:E7:B7)Smiley FrustratedTA(20Smiley Very HappyF:B9:B5:EB:2D) connected.
18.08.2020 05:54:18 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(50:EC:50:35:C7:ED) connected.
18.08.2020 05:54:19 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(5C:E5:0C:73:AD:FB) connected.
18.08.2020 05:54:20 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:38:FF:1B) disconnected.
18.08.2020 05:54:21 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:38:FF:1B) connected.
18.08.2020 05:54:22 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:39:36:2D) disconnected.
18.08.2020 05:54:24 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:39:36:2D) connected.
18.08.2020 05:54:25 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(D0:03Smiley Very HappyF:C6:4A:A4) connected.
18.08.2020 05:54:27 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(DC:4F:22:E5:F3:80) disconnected.
18.08.2020 05:54:28 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:39:39:B7) disconnected.
18.08.2020 05:54:36 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:39:39:B7) connected.
18.08.2020 05:54:37 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(DC:4F:22:E5:F3:80) connected.
18.08.2020 05:54:51 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:38:FF:1B) disconnected.
18.08.2020 05:54:52 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:38:FF:1B) connected.
18.08.2020 05:54:53 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:39:36:2D) disconnected.
18.08.2020 05:54:54 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:39:36:2D) connected.
18.08.2020 05:54:55 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(DC:4F:22:E5:F3:80) disconnected.
18.08.2020 05:54:56 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(DC:4F:22:E5:F3:80) connected.
18.08.2020 05:54:58 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9:C6:E7:B7)Smiley FrustratedTA(04:4A:6C:8B:8C:84) connected.
18.08.2020 06:06:47 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(60:C5:A8:76:98:B7) connected.
18.08.2020 06:09:32 NTP: Sync time with time server.
18.08.2020 06:40:00 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(04:4A:6C:8B:8C:84) disconnected.
18.08.2020 06:40:01 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(04:4A:6C:8B:8C:84) connected.
18.08.2020 06:41:04 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(04:4A:6C:8B:8C:84) disconnected.
18.08.2020 07:09:35 NTP: Sync time with time server.
18.08.2020 07:14:24 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(60:C5:A8:76:98:B7) disconnected.
18.08.2020 07:14:34 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(60:C5:A8:76:98:B7) connected.
18.08.2020 07:14:34 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(60:C5:A8:76:98:B7) connected.
18.08.2020 07:44:32 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(60:C5:A8:76:98:B7) disconnected.
18.08.2020 07:44:34 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(60:C5:A8:76:98:B7) connected.
18.08.2020 08:09:35 NTP: Sync time with time server.
18.08.2020 08:39:26 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9:C6:E7:B7)Smiley FrustratedTA(1C:F2:9A:0C:1E:C7) disconnected.
18.08.2020 09:09:37 NTP: Sync time with time server.
18.08.2020 09:42:27 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9:C6:E7:B7)Smiley FrustratedTA(B2:EA:AB:1A:5D:89) connected.
18.08.2020 10:09:39 NTP: Sync time with time server.
18.08.2020 11:09:40 NTP: Sync time with time server.
18.08.2020 11:55:24 WiFi Dr.: Cloud set 2.4GHz Update suggest channel list [1,2,3,4,5,6,7,8,9,10,11,12].
18.08.2020 11:55:31 WLAN: stop AirIQ
18.08.2020 11:55:44 WLAN: 2.4GHz radio on
18.08.2020 11:55:44 WLAN: 5GHz radio on
18.08.2020 11:55:47 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(D8:0D:17:E7:FF:9F) connected.
18.08.2020 11:55:51 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:38:FF:1B) connected.
18.08.2020 11:55:52 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:39:36:2D) connected.
18.08.2020 11:55:55 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:39:39:B7) connected.
18.08.2020 11:55:56 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(84:0D:8E:6B:A5:11) connected.
18.08.2020 11:55:58 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(DC:4F:22:E5:F3:80) connected.
18.08.2020 11:56:04 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(60:01:94Smiley Very Happy3:8A:7E) connected.
18.08.2020 11:56:08 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(D8:F1:5BSmiley Very HappyD:EC:F7) connected.
18.08.2020 11:56:09 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(50:EC:50:35:C7:ED) connected.
18.08.2020 11:56:10 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(5C:E5:0C:73:AD:FB) connected.
18.08.2020 11:56:11 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9:C6:E7:B7)Smiley FrustratedTA(B2:EA:AB:1A:5D:89) connected.
18.08.2020 11:56:12 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(60:C5:A8:76:98:B7) connected.
18.08.2020 11:56:13 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9:C6:E7:B7)Smiley FrustratedTA(20Smiley Very HappyF:B9:B5:EB:2D) connected.
18.08.2020 11:56:17 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9:C6:E7:B7)Smiley FrustratedTA(F0:99:B6:48Smiley Very Happy9:48) connected.
18.08.2020 11:56:39 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:39:36:2D) disconnected.
18.08.2020 11:56:40 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:39:36:2D) connected.
18.08.2020 11:56:41 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(60:01:94Smiley Very Happy3:8A:7E) disconnected.
18.08.2020 11:56:42 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(60:01:94Smiley Very Happy3:8A:7E) connected.
18.08.2020 11:56:43 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(84:0D:8E:6B:A5:11) disconnected.
18.08.2020 11:56:46 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(84:0D:8E:6B:A5:11) connected.
18.08.2020 11:56:54 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(F0:99:B6:48Smiley Very Happy9:48) disconnected.
18.08.2020 11:56:55 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:39:36:2D) disconnected.
18.08.2020 11:56:57 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:39:36:2D) connected.
18.08.2020 11:57:02 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(60:01:94Smiley Very Happy3:8A:7E) disconnected.
18.08.2020 11:57:05 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(60:01:94Smiley Very Happy3:8A:7E) connected.
18.08.2020 11:57:06 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(84:0D:8E:6B:A5:11) disconnected.
18.08.2020 11:57:07 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(84:0D:8E:6B:A5:11) connected.
18.08.2020 11:57:08 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(F0:99:B6:48Smiley Very Happy9:48) connected.
18.08.2020 11:57:09 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(D0:03Smiley Very HappyF:C6:4A:A4) connected.

Highlighted
Level 24: Supreme Being
Level 24: Supreme Being

Re: WiFi randomly disconnecting and changing channels

Would not recommend moving all smart devices to guest network. If you did this you would also have to connect your smart phones, tablets and PCs to guest network or they will no longer be able to cast to or control the smart devices.

 

Do you have band steering turned off? I noticed this event in your log that suggest it might be on.

18.08.2020 04:03:41 WiFi_Booster-[Band Steering/Upgrade] MAC=20Smiley Very HappyF:B9:B5:EB:2D [Legacy] start.

Highlighted
Level 4: Private Eye

Re: WiFi randomly disconnecting and changing channels

Yea, I realised the implications of switching to the guest network after I'd replied.... Haha :'D

It does seem to be on... I've turned it off before, but it's on at the moment. I'll see how it goes in a few hours... Cheers!

Highlighted
Level 20: Director
Level 20: Director

Re: WiFi randomly disconnecting and changing channels

Interesting Log - many things happening. I assume the majority of your Smart Home 2.4Ghz devices are connecting directly to the Arcadyan modem - I counted 17 of them and some devices connect with both bands as shown. Is the Samsung Smart Home Hub V3 back-haul link to the modem via an Ethernet cable or is it connected to the modem as a client from the Arcadyan using 802.11ac Wi-Fi with Band Steering Enabled on the modem?

 

I am not familiar with the SSHV3 - is this the way it works - it supports Bluetooth, Z-Wave, Zigbee and its own 802.11ac network for direct control over Smart Home Devices under its domain therefore relieving the modem's Wi-Fi network of the load and management or is the SSHV3 Wi-Fi network for back-haul to the modem only? 

 

Google keep changing the name of products which can be confusing at times, but is your Google Nest Hub a device i.e. a Tablet with a speaker at the back device rather than a Hub that controls devices. It's sole function is to provide intercommunication to the SSHV3 so that your voice controls activate Smart devices connected to the SSHV3?

 

Strange Entries

2:24 am - Wi-Fi Disconnected and Reconnected

4:03 am Bandsteering  Upgrade

5:21 am MultiAp Deployment Success - may have updated Wi-Fi Booster Gen 2 firmware not displayed? 

5:53 am onwards - ?  Wi-Fi Doctor and Air-iQ trigger Drop Outs and Reconnects

11:55 am onwards - ?  Wi-Fi Doctor and Air-iQ trigger Drop Outs and Reconnects

 

Is the unfriendly device with the MAC address shown that is connecting to the 5Ghz radio of the modem, the Google Nest or the SSHV3?

Highlighted
Level 4: Private Eye

Re: WiFi randomly disconnecting and changing channels

Cheers for the in-depth analysis!

Re. the SSHV3, spot on with it being a direct ethernet into the router (they sit beside each other, so made a lot of sense to do so). At the time of this log, Band Steering was still enabled, yes. I have the TV talking to the SSHV3 via WiFi (I assume), with the other devices connecting to it using Zigbee.

Re. the Google Nest Hub, yes it's one of the fancy tablet things with speakers, but it's also the brains behind most of the SmartDevices in the house (they're only Google/Alexa compatible, not SSHV3, so it controls 95% of them). I've got this Hub (which should be most of the brains) and a Google Home Mini (which should be more of a slave to the Hub). In the last log entry, the Home Mini was the unfriendly device that got pushed to the 5G network with band steering.

Re. the strange entries, it's the AirIQ dropouts that have been concerning/annoying me, as they seem to still be occurring with BandSteering turned off, and fixed WiFi channels set. I've attached the log from this morning, which has everything on the 2.4 network, because Band Steering has been disabled, and no bad devices were found according to the log, yet the AirIQ dropout still occurred at its predicted time... All devices were powered on and connected too, so the previously unfriendly devices have decided to become friendly again, haha

19.08.2020 02:34:06 DHCPv4: WAN0 RENEW ACK
19.08.2020 02:34:10 DHCPv4 Script: RENEW(ptm0)
19.08.2020 02:37:30 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(1C:F2:9A:0C:1E:C7) disconnected.
19.08.2020 02:37:51 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(1C:F2:9A:0C:1E:C7) connected.
19.08.2020 02:42:08 DHCPv6: ptm0 renew successfully
19.08.2020 03:02:11 health check [ThorGW] init or restart
19.08.2020 03:02:11 health check [ThorGW] init or restart
19.08.2020 03:02:11 health check detect case (ThorGW)
19.08.2020 03:02:12 health check case (SIP LOG)
19.08.2020 03:02:16 health check case (SIP LOG)
19.08.2020 03:10:08 NTP: Sync time with time server.
19.08.2020 03:15:01 check Log size /tmp/dhcp_log.txt
19.08.2020 03:15:01 check Log size /tmp/dhcp_log.txt
19.08.2020 03:15:02 delete early Log in /tmp/dhcp_log.txt
19.08.2020 03:15:02 delete early Log in /tmp/dhcp_log.txt
19.08.2020 03:16:01 check Log size /tmp/lib-arc-cfg.errlog
19.08.2020 03:16:01 check Log size /tmp/lib-arc-cfg.errlog
19.08.2020 04:02:41 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(20Smiley Very HappyF:B9:B5:EB:2D) disconnected.
19.08.2020 04:03:02 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(20Smiley Very HappyF:B9:B5:EB:2D) connected.
19.08.2020 04:10:11 NTP: Sync time with time server.
19.08.2020 05:10:13 NTP: Sync time with time server.
19.08.2020 05:21:11 TR069: Sending 2 PERIODIC inform to ACS: 2001:8006:3100:2100::1.
19.08.2020 05:21:11 TR069: Received InformResponse
19.08.2020 05:21:11 TR069: Received GetParameterValues
19.08.2020 05:21:12 TR069: Sending GetParameterValuesResponse
19.08.2020 05:21:12 TR069: Received GetParameterValues
19.08.2020 05:21:12 TR069: Sending GetParameterValuesResponse
19.08.2020 05:21:12 TR069: Received GetParameterValues
19.08.2020 05:21:12 TR069: Sending GetParameterValuesResponse
19.08.2020 05:21:12 TR069: Received GetParameterValues
19.08.2020 05:21:12 TR069: Sending GetParameterValuesResponse
19.08.2020 05:21:12 TR069: Received GetParameterValues
19.08.2020 05:21:12 TR069: Sending GetParameterValuesResponse
19.08.2020 05:21:12 TR069: Received GetParameterValues
19.08.2020 05:21:12 TR069: Sending GetParameterValuesResponse
19.08.2020 05:21:12 TR069: Received GetParameterValues
19.08.2020 05:21:16 TR069: Sending GetParameterValuesResponse
19.08.2020 05:21:16 TR069: Received GetParameterValues
19.08.2020 05:21:16 TR069: Sending GetParameterValuesResponse
19.08.2020 05:21:16 TR069: Received GetParameterValues
19.08.2020 05:21:16 TR069: Sending GetParameterValuesResponse
19.08.2020 05:21:16 TR069: Received GetParameterValues
19.08.2020 05:21:17 TR069: Sending GetParameterValuesResponse
19.08.2020 05:21:17 TR069: Received GetParameterValues
19.08.2020 05:21:17 TR069: Sending GetParameterValuesResponse
19.08.2020 05:21:17 TR069: Received GetParameterValues
19.08.2020 05:21:17 TR069: Sending GetParameterValuesResponse
19.08.2020 05:21:17 TR069: Received SetParameterValues
19.08.2020 05:21:17 TR069: Set Device.Services.X_TELSTRA_MultiAP.Controller.DeploymentWindowOpen success.
19.08.2020 05:21:17 TR069: Set Device.Services.X_TELSTRA_MultiAP.Controller.DeploymentWindowClose success.
19.08.2020 05:21:17 TR069: Sending SetParameterValuesResponse
19.08.2020 05:21:17 TR069: Received GetParameterValues
19.08.2020 05:21:17 TR069: Sending GetParameterValuesResponse
19.08.2020 05:21:17 TR069: Session end.
19.08.2020 05:48:33 WiFi Dr.: Cloud set 2.4GHz Update suggest channel list [3,4,5,6,7,8,9,10,11,12,13].
19.08.2020 05:48:38 WLAN: stop AirIQ
19.08.2020 05:48:46 WLAN: 2.4GHz radio on
19.08.2020 05:48:46 WLAN: 5GHz radio on
19.08.2020 05:48:50 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(D8:0D:17:E7:FF:9F) connected.
19.08.2020 05:48:53 WiFi Dr.: 2.4G bandwidth from 0 to 1.
19.08.2020 05:48:55 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(D8:0D:17:E7:FF:9F) disconnected.
19.08.2020 05:48:59 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(D8:F1:5BSmiley Very HappyD:EC:F7) connected.
19.08.2020 05:49:00 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:39:36:2D) connected.
19.08.2020 05:49:02 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:38:FF:1B) connected.
19.08.2020 05:49:05 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:39:39:B7) connected.
19.08.2020 05:49:06 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(84:0D:8E:6B:A5:11) connected.
19.08.2020 05:49:07 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(DC:4F:22:E5:F3:80) connected.
19.08.2020 05:49:08 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(60:01:94Smiley Very Happy3:8A:7E) connected.
19.08.2020 05:49:14 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(D8:0D:17:E7:FF:9F) connected.
19.08.2020 05:49:15 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(F0:99:B6:48Smiley Very Happy9:48) connected.
19.08.2020 05:49:21 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(F0:99:B6:48Smiley Very Happy9:48) disconnected.
19.08.2020 05:49:23 WiFi Dr.: 2.4G bandwidth from 1 to 0.
19.08.2020 05:49:25 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(50:EC:50:35:C7:ED) connected.
19.08.2020 05:49:28 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(5C:E5:0C:73:AD:FB) connected.
19.08.2020 05:49:29 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(20Smiley Very HappyF:B9:B5:EB:2D) connected.
19.08.2020 05:49:30 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(1C:F2:9A:0C:1E:C7) connected.
19.08.2020 05:49:38 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(D0:03Smiley Very HappyF:C6:4A:A4) connected.
19.08.2020 05:49:39 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(DC:4F:22:E5:F3:80) disconnected.
19.08.2020 05:49:40 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:39:39:B7) disconnected.
19.08.2020 05:49:41 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:39:36:2D) disconnected.
19.08.2020 05:49:42 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(84:0D:8E:6B:A5:11) disconnected.
19.08.2020 05:49:42 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(84:0D:8E:6B:A5:11) connected.
19.08.2020 05:49:44 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(DC:4F:22:E5:F3:80) connected.
19.08.2020 05:49:53 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:39:39:B7) connected.
19.08.2020 05:49:54 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(60:01:94Smiley Very Happy3:8A:7E) disconnected.
19.08.2020 05:49:55 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(60:01:94Smiley Very Happy3:8A:7E) connected.
19.08.2020 05:49:56 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:39:36:2D) connected.
19.08.2020 05:49:57 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:38:FF:1B) disconnected.
19.08.2020 05:49:57 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:38:FF:1B) connected.
19.08.2020 05:50:10 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:39:39:B7) disconnected.
19.08.2020 05:50:10 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(60:01:94Smiley Very Happy3:8A:7E) disconnected.
19.08.2020 05:50:12 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(84:0D:8E:6B:A5:11) disconnected.
19.08.2020 05:50:17 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(84:0D:8E:6B:A5:11) connected.
19.08.2020 05:50:22 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:39:39:B7) connected.
19.08.2020 05:50:23 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(DC:4F:22:E5:F3:80) disconnected.
19.08.2020 05:50:25 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(DC:4F:22:E5:F3:80) connected.
19.08.2020 05:50:26 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(60:01:94Smiley Very Happy3:8A:7E) connected.
19.08.2020 05:50:27 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:39:36:2D) disconnected.
19.08.2020 05:50:28 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:39:36:2D) connected.
19.08.2020 05:50:29 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:38:FF:1B) disconnected.
19.08.2020 05:50:31 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(BCSmiley Very HappyD:C2:38:FF:1B) connected.
19.08.2020 05:50:32 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(04:4A:6C:8B:8C:84) connected.
19.08.2020 05:50:38 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(D0:03Smiley Very HappyF:C6:4A:A4) disconnected.
19.08.2020 05:50:39 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(D0:03Smiley Very HappyF:C6:4A:A4) connected.
19.08.2020 05:54:27 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(D8:0D:17:E7:FF:9F) disconnected.
19.08.2020 05:54:28 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(D8:0D:17:E7:FF:9F) connected.
19.08.2020 06:08:03 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9:C6:E7:B8)Smiley FrustratedTA(60:C5:A8:76:98:B7) connected.
19.08.2020 06:10:14 NTP: Sync time with time server.

 

Highlighted
Level 24: Supreme Being
Level 24: Supreme Being

Re: WiFi randomly disconnecting and changing channels

You could move the devices the support 5 GHz WiFi by setting them up SSID that has -5G added. I do this for all my devices that support 5 GHz WiFi as they have better speed on this band. They will still connect to the modem's 2.4 GHz WiFi when out of range of the modem's 5 GHz WiFi and reconnect to the 2.4 GHz WiFi when closer to modem.

 

Have you set the 2.4 GHz WiFi channel to fixed channel instead of leaving it on auto. The drop outs are due to modem turning of the WiFi to switch channels. The modem switches channels due to detecting interference on the channel being used. If the SSHV3 is close to modem this could be the source of the interference as Zigbee use the same radio frequency spectrum as the 2.4 GHz WiFi band.

Highlighted
Level 4: Private Eye

Re: WiFi randomly disconnecting and changing channels

Yea, I've just done that with my phone and computer as they're both usually on the 5G band.

I've just performed a factory reset, to see if that has any affect on the AirIQ situation, if not I'll take the SSHV3 off the ethernet connection and move it to another room to test that theory as well.

Cheers!

Highlighted
Level 20: Director
Level 20: Director

Re: WiFi randomly disconnecting and changing channels

Hi - Had a sense of Deja Vue about Air-iQ and Wi-Fi Doctor creating havoc in your modem. In March of this year, we had LH:1000 Ver 0.07.05r , 0.10.05r and Technicolor DJA0230 ( 18.1.c 0462-950 RA which was replaced later with an unspecified Gen 2 Modem) experiencing the same problem you are having with firmware 0.11.11r and . The problems mysteriously eventually went away and we haven't seen any further feedback from the original OPs.

 

https://crowdsupport.telstra.com.au/t5/modems-hardware/smart-modem-gen-2-lh1000-disconnects-all-devi...

 

Unaware if the limits on how many 2.4Ghz devices concurrently active in the modem is set to a very low threshold causing Restart or just a code glitch. May be a worth reporting the problem to Telstra - they should see all the restarts, in case they can supply a replacement  modem - maybe a Technicolor 18.1c 0514-950 RB? 

 

@CageySea  @Bushy1900s  @MaxSophie  - hope you don't mind me asking, are your Arcadyan modems on 0.11.11r now and all stable without any visits from the Wi-Fi Doctor or Air-iQ that caused previous restarts? 

Highlighted
Level 3: Gumshoe

Re: WiFi randomly disconnecting and changing channels

I've been quite busy with working lately I haven't had too much time nor inclination to scour through the ginormous logs which are now >4MBs

 

But based on the responses so far the culprit is probably some Google or Miracast device?

I'm unable to find the 'bad' device in my logs, although granted I've only looked at it briefly.

 

Here's a snippet of the log from my last disconnect at around 23:53.  I can see when my computer gets disconnected but have no idea why.

At this stage instead of trying to find the bad device I think I might just remove every single device connected to Wifi and do a sort of isolation test and see what happens.  My guess is it will still DC even with just my computer connected.

 

19.08.2020 23:55:00 Local user 192.168.0.33 has successfully logged into GUI.
19.08.2020 23:54:47 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyD:9B:5C)Smiley FrustratedTA(7C:A7:B0:BE:E2:0F) connected.
19.08.2020 23:54:39 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyD:9B:5C)Smiley FrustratedTA(7C:A7:B0:BE:E2:0F) disconnected.
19.08.2020 23:54:37 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyD:9B:5C)Smiley FrustratedTA(7C:A7:B0:BE:E2:0F) connected.
19.08.2020 23:54:36 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyD:9B:5C)Smiley FrustratedTA(7C:A7:B0:BE:E2:0F) disconnected.
19.08.2020 23:54:25 TR069: Session end.
19.08.2020 23:54:25 TR069: Sending GetParameterValuesResponse
19.08.2020 23:54:25 TR069: Received GetParameterValues
19.08.2020 23:54:25 TR069: Sending GetParameterValuesResponse
19.08.2020 23:54:25 TR069: Received GetParameterValues
19.08.2020 23:54:25 TR069: Sending GetParameterValuesResponse
19.08.2020 23:54:25 TR069: Received GetParameterValues
19.08.2020 23:54:25 TR069: Sending GetParameterValuesResponse
19.08.2020 23:54:25 TR069: Received GetParameterValues
19.08.2020 23:54:25 TR069: Sending GetParameterValuesResponse
19.08.2020 23:54:25 TR069: Received GetParameterValues
19.08.2020 23:54:24 TR069: Sending GetParameterValuesResponse
19.08.2020 23:54:24 TR069: Received GetParameterValues
19.08.2020 23:54:24 TR069: Received InformResponse
19.08.2020 23:54:24 TR069: Sending 4 VALUE CHANGE inform to ACS: 2001:8006:3100:2100::1.
19.08.2020 23:54:22 TR069: Detect value changeSmiley Very Happyevice.Services.X_TELSTRA_IWIFI.1.ExtendedStatus.
19.08.2020 23:53:59 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyD:9B:5C)Smiley FrustratedTA(48:5F:99:72:1C:C5) connected.
19.08.2020 23:53:58 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyD:9B:5C)Smiley FrustratedTA(58:85:A2:91:29:31) connected.
19.08.2020 23:53:57 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyD:9B:5C)Smiley FrustratedTA(7C:A7:B0:BE:E2:0F) connected.
19.08.2020 23:53:57 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyD:9B:5C)Smiley FrustratedTA(EC:51:BC:9B:1A:03) connected.
19.08.2020 23:53:50 WLAN: 5GHz radio on
19.08.2020 23:53:50 WLAN: 2.4GHz radio on
19.08.2020 23:53:41 WLAN: stop AirIQ
19.08.2020 23:53:33 WiFi Dr.: Cloud set 2.4GHz Update suggest channel list [1,3,4,5,6,7,8,9,10,11,12,13].

Highlighted
Level 24: Supreme Being
Level 24: Supreme Being

Re: WiFi randomly disconnecting and changing channels

From your logs it looks like device with a MAC address off (7C:A7:B0:BE:E2:0F) is faulty as it is continually connecting and disconnecting.

Highlighted
Level 6: Bloodhound

Re: WiFi randomly disconnecting and changing channels


@Mkrtich wrote:

....

@CageySea  @Bushy1900s  @MaxSophie  - hope you don't mind me asking, are your Arcadyan modems on 0.11.11r now and all stable without any visits from the Wi-Fi Doctor or Air-iQ that caused previous restarts? 


@Mkrtich Yes, my Arcadyan is on 0.11.11r and I haven't noticed any WiFi drop-outs that tended to indicate a visit from the Wi-Fi Doctor.  

Highlighted
Level 4: Private Eye

Re: WiFi randomly disconnecting and changing channels

Thanks for that! I did read through those thread, with no avail. It seems other users are starting to have this issue again, as there is activity on that whirlpool thread that MaxSophie initially quoted.

https://forums.whirlpool.net.au/archive/97xqr173

I've had my SSHV3 turned off for 12 hours, and it hasn't had any affect on the WiFi Dr.

Might have a chat with Telstra now, and see if they can help me out.

Cheers for all the help everyone, and I'll keep you posted (Y) 

Highlighted
Level 3: Gumshoe

Re: WiFi randomly disconnecting and changing channels

Yes that's my computer's wifi adapter that keeps disconnecting but it can't be faulty since I have tried two other adapters with the same result.

 

I don't have any Google devices connected to Wifi (unless you count Android phones)

 

Haven't tried the isolation test yet, but will do it tomorrow since I have the day off.

Highlighted
Level 2: Rookie

Re: WiFi randomly disconnecting and changing channels

Hoping to get some help with the same issue please! 

I have got a LCH1000 modem and since the last 4 days, my work laptop has been very intermittent with band switching. 

I have exported the event log as follows 

 

24.08.2020 18:30:24 WiFi_Booster-[Steering Finish] MAC=F4:F5:E8:4ASmiley Very HappyB:B2 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF Success! [Legacy] finish.
24.08.2020 18:30:24 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(F4:F5:E8:4ASmiley Very HappyB:B2) connected.
24.08.2020 18:30:24 WiFi_Booster-[Prohibit Time] MAC=F4:F5:E8:4ASmiley Very HappyB:B2 Added into unfriendly station list [RE-JOIN]. duration time:3600 secs.) failed.
24.08.2020 18:30:24 WiFi_Booster-[Band Steering/Upgrade] MAC=F4:F5:E8:4ASmiley Very HappyB:B2 [Legacy] start.
24.08.2020 18:26:30 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(94:B8:6D:E3:00:76) connected.
24.08.2020 18:25:13 WiFi_Booster-[Steering Finish] MAC=F4:F5:E8:4ASmiley Very HappyB:B2 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0 Success! [Legacy] finish.
24.08.2020 18:25:13 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0)Smiley FrustratedTA(F4:F5:E8:4ASmiley Very HappyB:B2) connected.
24.08.2020 18:25:13 WiFi_Booster-[Prohibit Time] MAC=F4:F5:E8:4ASmiley Very HappyB:B2 Added into unfriendly station list [RE-JOIN]. duration time:3600 secs.) failed.
24.08.2020 18:25:13 WiFi_Booster-[Band Steering/Overload] MAC=F4:F5:E8:4ASmiley Very HappyB:B2 [Legacy] start.
24.08.2020 18:24:14 WiFi_Booster-[Steering Finish]MAC=E0:AA:96:4BSmiley Very HappyC:90 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF Success [BTM] finish.
24.08.2020 18:24:14 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(E0:AA:96:4BSmiley Very HappyC:90) connected.
24.08.2020 18:24:14 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(E0:AA:96:4BSmiley Very HappyC:90) disconnected.
24.08.2020 18:24:13 WiFi_Booster-[Band Steering] MAC=E0:AA:96:4BSmiley Very HappyC:90 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF [BTM] start.
24.08.2020 18:23:44 WiFi_Booster-[Prohibit Time] MAC=D0:C6:37:F7:6B:7E Added into unfriendly station list. (duration time:3600 secs.)[BTM] failed.
24.08.2020 18:21:33 WiFi_Booster-[Band Steering] MAC=D0:C6:37:F7:6B:7E Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0 [BTM] start.
24.08.2020 18:20:01 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(10:62Smiley Very Happy0:87:23:47) connected.
24.08.2020 18:19:48 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0)Smiley FrustratedTA(C8:3A:6B:E9:20:E5) connected.
24.08.2020 18:19:48 WiFi_Booster-[Prohibit Time] MAC=C8:3A:6B:E9:20:E5 Added into unfriendly station list [RE-JOIN]. duration time:3600 secs.) failed.
24.08.2020 18:19:34 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0)Smiley FrustratedTA(FC:03:9F:F0:F9Smiley Very HappyC) connected.
24.08.2020 18:19:31 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0)Smiley FrustratedTA(D8:F1:5B:91:C8:04) connected.
24.08.2020 18:19:30 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(F4:F5:E8:4ASmiley Very HappyB:B2) connected.
24.08.2020 18:19:14 WiFi_Booster-[Steering Finish]MAC=E0:AA:96:4BSmiley Very HappyC:90 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0 Success [BTM] finish.
24.08.2020 18:19:14 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0)Smiley FrustratedTA(E0:AA:96:4BSmiley Very HappyC:90) connected.
24.08.2020 18:19:13 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0)Smiley FrustratedTA(E0:AA:96:4BSmiley Very HappyC:90) disconnected.
24.08.2020 18:19:13 WiFi_Booster-[Band Steering] MAC=E0:AA:96:4BSmiley Very HappyC:90 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0 [BTM] start.
24.08.2020 18:17:19 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(E0:AA:96:4BSmiley Very HappyC:90) connected.
24.08.2020 18:17:06 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0)Smiley FrustratedTA(94:10:3E:CC:C6:CD) connected.
24.08.2020 18:15:57 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0)Smiley FrustratedTA(D8:F1:5B:92:46:49) connected.
24.08.2020 18:15:48 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(94:B8:6D:E3:00:76) disconnected.
24.08.2020 18:15:23 WiFi_Booster-[Prohibit Time] MAC=D0:C6:37:F7:6B:7E Added into unfriendly station list. (duration time:3600 secs.)[BTM] failed.
24.08.2020 18:14:46 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(94:B8:6D:E3:00:76) connected.
24.08.2020 18:14:45 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(94:B8:6D:E3:00:76) disconnected.
24.08.2020 18:14:29 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(94:B8:6D:E3:00:76) connected.
24.08.2020 18:14:29 WiFi_Booster-[Prohibit Time] MAC=94:B8:6D:E3:00:76 Added into unfriendly station list [RE-JOIN]. duration time:0 secs.) failed.
24.08.2020 18:14:12 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0)Smiley FrustratedTA(94:B8:6D:E3:00:76) disconnected.
24.08.2020 18:13:42 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0)Smiley FrustratedTA(D8:F1:5B:92:46:49) disconnected.
24.08.2020 18:13:41 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0)Smiley FrustratedTA(94:10:3E:CC:C6:CD) disconnected.
24.08.2020 18:13:13 WiFi_Booster-[Band Steering] MAC=D0:C6:37:F7:6B:7E Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0 [BTM] start.
24.08.2020 18:13:06 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(D0:C6:37:F7:6B:7E) connected.
24.08.2020 18:12:55 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(D0:C6:37:F7:6B:7E) disconnected.
24.08.2020 18:12:50 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(D0:C6:37:F7:6B:7E) connected.
24.08.2020 18:12:50 WiFi_Booster-[Prohibit Time] MAC=D0:C6:37:F7:6B:7E Added into unfriendly station list [RE-JOIN]. duration time:0 secs.) failed.
24.08.2020 18:12:08 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(D0:C6:37:F7:6B:7E) disconnected.
24.08.2020 18:09:44 WiFi_Booster-[Steering Timeout]MAC:94:B8:6D:E3:00:76 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF [BTM] timeout.
24.08.2020 18:09:44 WiFi_Booster-[Prohibit Time] MAC=94:B8:6D:E3:00:76 Added into unfriendly station list. (duration time:3600 secs.)[BTM] failed.
24.08.2020 18:09:03 WiFi_Booster-[Prohibit Time] MAC=D0:C6:37:F7:6B:7E Added into unfriendly station list. (duration time:3600 secs.)[BTM] failed.
24.08.2020 18:08:16 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(F4:F5:E8:4ASmiley Very HappyB:B2) disconnected.
24.08.2020 18:06:53 WiFi_Booster-[Band Steering] MAC=D0:C6:37:F7:6B:7E Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0 [BTM] start.
24.08.2020 18:05:13 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0)Smiley FrustratedTA(FC:03:9F:F0:F9Smiley Very HappyC) disconnected.
24.08.2020 18:04:43 WiFi_Booster-[Band Steering] MAC=94:B8:6D:E3:00:76 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF [BTM] start.
24.08.2020 18:04:43 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0)Smiley FrustratedTA(C8:3A:6B:E9:20:E5) disconnected.
24.08.2020 18:04:42 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0)Smiley FrustratedTA(D8:F1:5B:91:C8:04) disconnected.
24.08.2020 18:04:17 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(E0:AA:96:4BSmiley Very HappyC:90) disconnected.
24.08.2020 18:02:54 WiFi_Booster-[Steering Finish] MAC=F4:F5:E8:4ASmiley Very HappyB:B2 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF Success! [Legacy] finish.
24.08.2020 18:02:54 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(F4:F5:E8:4ASmiley Very HappyB:B2) connected.
24.08.2020 18:02:54 WiFi_Booster-[Prohibit Time] MAC=F4:F5:E8:4ASmiley Very HappyB:B2 Added into unfriendly station list [RE-JOIN]. duration time:3600 secs.) failed.
24.08.2020 18:02:53 WiFi_Booster-[Band Steering/Upgrade] MAC=F4:F5:E8:4ASmiley Very HappyB:B2 [Legacy] start.
24.08.2020 18:02:43 WiFi_Booster-[Steering Finish]MAC=E0:AA:96:4BSmiley Very HappyC:90 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF Success [BTM] finish.
24.08.2020 18:02:43 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(E0:AA:96:4BSmiley Very HappyC:90) connected.
24.08.2020 18:02:43 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0)Smiley FrustratedTA(E0:AA:96:4BSmiley Very HappyC:90) disconnected.
24.08.2020 18:02:43 WiFi_Booster-[Band Steering] MAC=E0:AA:96:4BSmiley Very HappyC:90 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF [BTM] start.
24.08.2020 17:59:54 WiFi_Booster-[Prohibit Time] MAC=D0:C6:37:F7:6B:7E Added into unfriendly station list. (duration time:3600 secs.)[BTM] failed.
24.08.2020 17:59:35 WiFi_Booster-[Steering Finish]MAC=94:B8:6D:E3:00:76 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0 Success [BTM] finish.
24.08.2020 17:59:34 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0)Smiley FrustratedTA(94:B8:6D:E3:00:76) connected.
24.08.2020 17:57:44 WiFi_Booster-[Steering Finish]MAC=E0:AA:96:4BSmiley Very HappyC:90 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0 Success [BTM] finish.
24.08.2020 17:57:44 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0)Smiley FrustratedTA(E0:AA:96:4BSmiley Very HappyC:90) connected.
24.08.2020 17:57:44 WiFi_Booster-[Steering Finish] MAC=F4:F5:E8:4ASmiley Very HappyB:B2 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0 Success! [Legacy] finish.
24.08.2020 17:57:44 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0)Smiley FrustratedTA(F4:F5:E8:4ASmiley Very HappyB:B2) connected.
24.08.2020 17:57:44 WiFi_Booster-[Prohibit Time] MAC=F4:F5:E8:4ASmiley Very HappyB:B2 Added into unfriendly station list [RE-JOIN]. duration time:3600 secs.) failed.
24.08.2020 17:57:43 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(E0:AA:96:4BSmiley Very HappyC:90) disconnected.
24.08.2020 17:57:43 WiFi_Booster-[Band Steering] MAC=D0:C6:37:F7:6B:7E Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0 [BTM] start.
24.08.2020 17:57:43 WiFi_Booster-[Band Steering] MAC=E0:AA:96:4BSmiley Very HappyC:90 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0 [BTM] start.
24.08.2020 17:57:43 WiFi_Booster-[Band Steering/Overload] MAC=F4:F5:E8:4ASmiley Very HappyB:B2 [Legacy] start.
24.08.2020 17:57:43 WiFi_Booster-[Band Steering] MAC=94:B8:6D:E3:00:76 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0 [BTM] start.
24.08.2020 17:37:20 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(94:B8:6D:E3:00:76) connected.
24.08.2020 17:35:02 WiFi_Booster-[Steering Finish]MAC=E0:AA:96:4BSmiley Very HappyC:90 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF Success [BTM] finish.
24.08.2020 17:35:02 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(E0:AA:96:4BSmiley Very HappyC:90) connected.
24.08.2020 17:35:02 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(E0:AA:96:4BSmiley Very HappyC:90) disconnected.
24.08.2020 17:35:02 WiFi_Booster-[Steering Finish] MAC=F4:F5:E8:4ASmiley Very HappyB:B2 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF Success! [Legacy] finish.
24.08.2020 17:35:02 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(F4:F5:E8:4ASmiley Very HappyB:B2) connected.
24.08.2020 17:35:02 WiFi_Booster-[Prohibit Time] MAC=F4:F5:E8:4ASmiley Very HappyB:B2 Added into unfriendly station list [RE-JOIN]. duration time:3600 secs.) failed.
24.08.2020 17:35:02 WiFi_Booster-[Band Steering] MAC=E0:AA:96:4BSmiley Very HappyC:90 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF [BTM] start.
24.08.2020 17:35:02 WiFi_Booster-[Band Steering/Upgrade] MAC=F4:F5:E8:4ASmiley Very HappyB:B2 [Legacy] start.
24.08.2020 17:32:31 WiFi_Booster-[Prohibit Time] MAC=D0:C6:37:F7:6B:7E Added into unfriendly station list. (duration time:3600 secs.)[BTM] failed.
24.08.2020 17:29:42 WiFi_Booster-[Steering Finish]MAC=E0:AA:96:4BSmiley Very HappyC:90 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0 Success [BTM] finish.
24.08.2020 17:29:42 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0)Smiley FrustratedTA(E0:AA:96:4BSmiley Very HappyC:90) connected.
24.08.2020 17:29:42 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0)Smiley FrustratedTA(E0:AA:96:4BSmiley Very HappyC:90) disconnected.
24.08.2020 17:29:42 WiFi_Booster-[Steering Finish] MAC=F4:F5:E8:4ASmiley Very HappyB:B2 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0 Success! [Legacy] finish.
24.08.2020 17:29:42 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0)Smiley FrustratedTA(F4:F5:E8:4ASmiley Very HappyB:B2) connected.
24.08.2020 17:29:42 WiFi_Booster-[Prohibit Time] MAC=F4:F5:E8:4ASmiley Very HappyB:B2 Added into unfriendly station list [RE-JOIN]. duration time:3600 secs.) failed.
24.08.2020 17:29:42 WiFi_Booster-[Band Steering] MAC=D0:C6:37:F7:6B:7E Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0 [BTM] start.
24.08.2020 17:29:42 WiFi_Booster-[Band Steering] MAC=E0:AA:96:4BSmiley Very HappyC:90 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0 [BTM] start.
24.08.2020 17:29:42 WiFi_Booster-[Band Steering/Overload] MAC=F4:F5:E8:4ASmiley Very HappyB:B2 [Legacy] start.
24.08.2020 17:10:12 WiFi_Booster-[Steering Finish]MAC=E0:AA:96:4BSmiley Very HappyC:90 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF Success [BTM] finish.
24.08.2020 17:10:12 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(E0:AA:96:4BSmiley Very HappyC:90) connected.
24.08.2020 17:10:11 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0)Smiley FrustratedTA(E0:AA:96:4BSmiley Very HappyC:90) disconnected.
24.08.2020 17:10:11 WiFi_Booster-[Band Steering] MAC=E0:AA:96:4BSmiley Very HappyC:90 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF [BTM] start.
24.08.2020 17:08:51 WiFi_Booster-[Prohibit Time] MAC=D0:C6:37:F7:6B:7E Added into unfriendly station list. (duration time:3600 secs.)[BTM] failed.
24.08.2020 17:05:12 WiFi_Booster-[Steering Finish]MAC=E0:AA:96:4BSmiley Very HappyC:90 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0 Success [BTM] finish.
24.08.2020 17:05:11 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0)Smiley FrustratedTA(E0:AA:96:4BSmiley Very HappyC:90) connected.
24.08.2020 17:05:11 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(E0:AA:96:4BSmiley Very HappyC:90) disconnected.
24.08.2020 17:05:11 WiFi_Booster-[Band Steering] MAC=D0:C6:37:F7:6B:7E Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0 [BTM] start.
24.08.2020 17:05:11 WiFi_Booster-[Band Steering] MAC=E0:AA:96:4BSmiley Very HappyC:90 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0 [BTM] start.
24.08.2020 16:58:43 WiFi_Booster-[Prohibit Time] MAC=C8:3A:6B:E9:20:E5 Added into permanent blacklist. [Legacy] failed.
24.08.2020 16:58:43 WiFi_Booster-[Steering Finish] MAC=C8:3A:6B:E9:20:E5 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0 Failure ![Legacy] failed.
24.08.2020 16:58:43 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0)Smiley FrustratedTA(C8:3A:6B:E9:20:E5) connected.
24.08.2020 16:58:43 WiFi_Booster-[Prohibit Time] MAC=C8:3A:6B:E9:20:E5 Added into unfriendly station list [RE-JOIN]. duration time:3600 secs.) failed.
24.08.2020 16:58:41 WiFi_Booster-[Band Steering/Upgrade] MAC=C8:3A:6B:E9:20:E5 [Legacy] start.
24.08.2020 16:32:01 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(94:B8:6D:E3:00:76) disconnected.
24.08.2020 16:25:12 WiFi_Booster-[Prohibit Time] MAC=94:B8:6D:E3:00:76 Added into unfriendly station list. (duration time:3600 secs.)[BTM] failed.
24.08.2020 16:22:55 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(F8:E9:4E:A4:78:FE) disconnected.
24.08.2020 16:22:42 WiFi_Booster-[Band Steering] MAC=94:B8:6D:E3:00:76 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0 [BTM] start.
24.08.2020 16:22:01 WiFi_Booster-[Steering Finish]MAC=E0:AA:96:4BSmiley Very HappyC:90 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF Success [BTM] finish.
24.08.2020 16:22:01 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(E0:AA:96:4BSmiley Very HappyC:90) connected.
24.08.2020 16:22:01 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(E0:AA:96:4BSmiley Very HappyC:90) disconnected.
24.08.2020 16:22:01 WiFi_Booster-[Band Steering] MAC=E0:AA:96:4BSmiley Very HappyC:90 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF [BTM] start.
24.08.2020 16:21:39 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(94:B8:6D:E3:00:76) connected.
24.08.2020 16:19:21 WiFi_Booster-[Prohibit Time] MAC=D0:C6:37:F7:6B:7E Added into unfriendly station list. (duration time:3600 secs.)[BTM] failed.
24.08.2020 16:19:21 WiFi_Booster-[Prohibit Time] MAC=F8:E9:4E:A4:78:FE Added into unfriendly station list. (duration time:3600 secs.)[BTM] failed.
24.08.2020 16:16:52 WiFi_Booster-[Steering Finish]MAC=E0:AA:96:4BSmiley Very HappyC:90 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0 Success [BTM] finish.
24.08.2020 16:16:52 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0)Smiley FrustratedTA(E0:AA:96:4BSmiley Very HappyC:90) connected.
24.08.2020 16:16:52 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(E0:AA:96:4BSmiley Very HappyC:90) disconnected.
24.08.2020 16:16:52 WiFi_Booster-[Band Steering] MAC=D0:C6:37:F7:6B:7E Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0 [BTM] start.
24.08.2020 16:16:52 WiFi_Booster-[Band Steering] MAC=F8:E9:4E:A4:78:FE Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0 [BTM] start.
24.08.2020 16:16:52 WiFi_Booster-[Band Steering] MAC=E0:AA:96:4BSmiley Very HappyC:90 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0 [BTM] start.
24.08.2020 16:16:39 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(F4:F5:E8:4ASmiley Very HappyB:B2) connected.
24.08.2020 16:16:39 WiFi_Booster-[Prohibit Time] MAC=F4:F5:E8:4ASmiley Very HappyB:B2 Added into unfriendly station list [RE-JOIN]. duration time:3600 secs.) failed.
24.08.2020 16:16:38 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0)Smiley FrustratedTA(F4:F5:E8:4ASmiley Very HappyB:B2) disconnected.
24.08.2020 16:06:31 WiFi_Booster-[Steering Finish]MAC=E0:AA:96:4BSmiley Very HappyC:90 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF Success [BTM] finish.
24.08.2020 16:06:31 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(E0:AA:96:4BSmiley Very HappyC:90) connected.
24.08.2020 16:06:31 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(E0:AA:96:4BSmiley Very HappyC:90) disconnected.
24.08.2020 16:06:31 WiFi_Booster-[Band Steering] MAC=E0:AA:96:4BSmiley Very HappyC:90 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF [BTM] start.
24.08.2020 16:05:22 WiFi_Booster-[Prohibit Time] MAC=D0:C6:37:F7:6B:7E Added into unfriendly station list. (duration time:3600 secs.)[BTM] failed.
24.08.2020 16:05:22 WiFi_Booster-[Prohibit Time] MAC=F8:E9:4E:A4:78:FE Added into unfriendly station list. (duration time:3600 secs.)[BTM] failed.
24.08.2020 16:01:22 WiFi_Booster-[Steering Finish]MAC=E0:AA:96:4BSmiley Very HappyC:90 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0 Success [BTM] finish.
24.08.2020 16:01:22 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0)Smiley FrustratedTA(E0:AA:96:4BSmiley Very HappyC:90) connected.
24.08.2020 16:01:22 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0)Smiley FrustratedTA(E0:AA:96:4BSmiley Very HappyC:90) disconnected.
24.08.2020 16:01:22 WiFi_Booster-[Band Steering] MAC=E0:AA:96:4BSmiley Very HappyC:90 Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0 [BTM] start.
24.08.2020 16:00:40 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(E0:AA:96:4BSmiley Very HappyC:90) connected.
24.08.2020 15:59:02 WiFi_Booster-[Band Steering] MAC=D0:C6:37:F7:6B:7E Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0 [BTM] start.
24.08.2020 15:59:02 WiFi_Booster-[Band Steering] MAC=F8:E9:4E:A4:78:FE Target BSSID=BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0 [BTM] start.
24.08.2020 15:58:55 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0)Smiley FrustratedTA(94:10:3E:CC:C6:CD) connected.
24.08.2020 15:58:54 WiFi_Booster-(mymodem)IF[5G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:BF)Smiley FrustratedTA(D0:C6:37:F7:6B:7E) connected.
24.08.2020 15:58:35 WiFi_Booster-(mymodem)IF[2.4G](BC:30Smiley Very Happy9Smiley Very HappyC:7E:C0)Smiley FrustratedTA(F4:F5:E8:4ASmiley Very HappyB:B2) connected.
24.08.2020 15:58:35 WiFi_Booster-[Prohibit Time] MAC=F4:F5:E8:4ASmiley Very HappyB:B2 Added into unfriendly station list [RE-JOIN]. duration time:3600 secs.) failed.

The work laptop MAC ID is D0:C6:37:F7:6B:7E and I am having issues with this one.

Any recommendations on what's causing this issue please?

Highlighted
Level 24: Supreme Being
Level 24: Supreme Being

Re: WiFi randomly disconnecting and changing channels

Try disabling band steering  in the modem's 2.4 GHz WiFi settings and save settings. This will add -5G to the SSID of the modem's 5 GHz WiFi. If you want  devices that support both 2.4 GHz WiFi and 5 GHz WiFi set them up with the new 5 GHz WiFi SSID (Telstrxxxx-5G).

Highlighted
Level 2: Rookie

Re: WiFi randomly disconnecting and changing channels

Thanks for your reply! I am wondering if you might know why this is happening?
Highlighted
Level 20: Director
Level 20: Director

Re: WiFi randomly disconnecting and changing channels

Hi - hope that things have settled down with Band Steering Disabled. Your work laptop seemed to prefer the 2.4Ghz band and didn't appear to like being connected to the 5Ghz band. Is it stationary located near to the modem or a fair distance away from it? If the latter, the laptop adapter may swap the band when the signal strength on the 5Ghz is marginal and it thinks the 2.4Ghz is a better choice.

 

I assume your work laptop is a recent model and supports Wi-Fi 802.11ac and is not limited to the legacy Wi-Fi 802.11 a/b/g/n - are the speeds of the work laptop exceeding 54 Mbps when it is on the 5Ghz band. The modem has two 802.11ac radio chips, but one is code restricted to work with 802.11 b/g/n 2.4Ghz devices only. Legacy 802.11a and more recent 802.11ac devices will connect to the other radio chip when the 5Ghz SSID is selected.

 

Personal preference, with Band Steering Disabled, my old iPad, which is an 802.11 a/b/g/n device, is set to 2.4Ghz rather than 5Ghz, as the legacy 802.11a is limited to a ceiling rate of 54 Mbps, whilst when it is on the 802.11b/g/n 2.4 Ghz SSID, it is has stronger signal, larger area coverage and faster speed result for this device.

Highlighted
Level 24: Supreme Being
Level 24: Supreme Being

Re: WiFi randomly disconnecting and changing channels

I don't really now what could be causing the problem. On your work laptop make sure mobile hot spot and cast to are turned off.

 

Settings > Network & Internet > Mobile Hot spot

Settings > System > Project to this PC

Highlighted
Level 4: Private Eye

Re: WiFi randomly disconnecting and changing channels

So, small update. I've had a Telstra Tech come to the house and 'fix' the internal wiring (disconnected the 2nd piggyback port to make the NBN happier) and also to replace the modem. The new modem was on an old firmware, and got updated to the 2nd last firmware (pre 0.11.11r) while the tech was here, it proceeded to run on that for 8 hours, without any visit from the WiFi Dr. It then updated to 0.11.11r, and the WiFi Dr. didn't visit when he usually did (on the 6th hour). However, a few hours after he was meant to visit, I found this in the logs...

24.08.2020 20:44:47 TR069: Set Device.Services.X_TELSTRA_MultiAP.Controller.DeploymentWindowOpen success.
24.08.2020 20:44:47 TR069: Set Device.Services.X_TELSTRA_MultiAP.Controller.DeploymentWindowClose success.
24.08.2020 20:44:47 TR069: Sending SetParameterValuesResponse
24.08.2020 20:44:47 TR069: Received GetParameterValues
24.08.2020 20:44:47 TR069: Sending GetParameterValuesResponse
24.08.2020 20:44:47 TR069: Received SetParameterValues
24.08.2020 20:44:47 TR069: Set Device.Services.X_TELSTRA_WiFiDoctorAgent.OnboardingStart success.
24.08.2020 20:44:47 WiFi Dr.: receive TR-069 onboarding start.
24.08.2020 20:44:48 TR069: Sending SetParameterValuesResponse
24.08.2020 20:44:48 TR069: Session end.

 

Sure enough, at the 6th hour, he came back....

24.08.2020 23:42:53 NTP: Sync time with time server.
24.08.2020 23:49:21 WiFi Dr.: Cloud set 2.4GHz Update suggest channel list [1,2,3,4,5,7,8,9,10,11,12,13].
24.08.2020 23:49:23 WLAN: stop AirIQ
24.08.2020 23:49:26 WLAN: 2.4GHz radio on
24.08.2020 23:49:26 WLAN: 5GHz radio on

 

He's visited again this morning, and should be visiting in an hours time. My thinking is that it's a command from the Cloud or TR069 that has triggered his visits, and could possibly also be disabled by someone using the TR069...

Now to get back onto Telstra and let them know they didn't fix my issue, hopefully Lvl 3 Tech will know more than the 'Back of House' did.... haha 

Highlighted
Level 2: Rookie

Re: WiFi randomly disconnecting and changing channels

Got it, thank you Smiley Happy 

Highlighted
Level 3: Gumshoe

Re: WiFi randomly disconnecting and changing channels

Geez, that did not give me much hope at all.

 

I tried to do a WiFi isolation test over the weekend and am still getting random DCs.  Although perhaps not quite as often but still DC nonetheless.

 

I mean if you had a tech over and even your modem replaced and it still didn't resolve the issue, I don't really see anything that can be done to fix this except for switching ISPs.

 

There are NBN 250 plans out there that's the same price as Telstra's exorbitant NBN 100

Highlighted
Level 20: Director
Level 20: Director

Re: WiFi randomly disconnecting and changing channels

Sorry to see your situation has not improved and hope Telstra resolve this with a patch soon. I had trouble accessing my Arcadyan Log screen today - it kept me in a continuous loop back to the sign in screen. Sort of glad it did that as I was able to see what happens on a modem Restart which cleared up the inability to see the Log entries. I have no clarity as to the cause of your problem, just thought I would contribute the following observations in case of interest and if it assists Telstra. 

 

Your regular 6 hour Wi-Fi Doctor visits with suggested alternative channels had me intrigued, so I looked at my Wi-Fi Doctor entries and found my visits to be approximately daily with a few Auto channel alterations interspersed but none with entries such as yours like - 

"24.08.2020 23:49:21 WiFi Dr.: Cloud set 2.4GHz Update suggest channel list [1,2,3,4,5,7,8,9,10,11,12,13]."

 

I don't have many wireless devices active in home at the same time, maybe four, and have both bands set to AUTO Channel Selection by the Modem with Selection Interval Setting on Default 39901 secs = 11.08 hours. Do you have a manual channel selection in place? Maybe the Wi-Fi Doctor can't do it's thing if so and wants to start at default AUTO, causing temporary disconnection of the 2.4 Ghz band or both bands The Technicolor modem also disconnects wireless devices for 60 seconds when it does a user initiated Wi-Fi Analyzer Scan, so maybe this is what the Arcadyan is also doing as part of the pre-Scan activities for the actual scan to take place.

 

Prior to modem Restart my Wi-Fi Doctor entries are as follows:-

 

20.08.2020 18:58:04 WiFi Dr.: ACS period timer trigger 2.4GHz rescan immediately.
20.08.2020 18:58:05 WiFi Dr.: ACS period timer trigger 5GHz rescan in 5 seconds.

 

Same entries on 

21.08.20  at 19:34:14

22.08.2020 at 20:06:25

23.08.2020 at 20:45:55 [ plus 07:12 Ch 36 ->60]

24.08.2020 at 21:25:55 [ plus 07:52 Ch 36 -> 60 and 13:20 Ch 1 -> 12. 13:20 Ch 1 -> 12 then 21:25 Ch 12 ->1 and Ch 149 ->36]

25.08.2020 at 08:32:24

 

There appears to be one line Wi-Fi Doctor/AIR-iQ local agent events (without remote server engagement) that simply change the channel being used by the respective band as shown above - these must happen transparently to my devices or change as I move around the home. I have not noticed any events of losing 2.4Ghz connection.   

 

After System Restart - the modem appeared to get a fresh copy of Wi-Fi MAP EasyMesh Booster Controller and Agent Firmware (both are required for the Primary modem), did Wi-Fi Captive Portal Integrity Secret Success Checks (??) on Profile 1 (5Ghz?) and 2 (2.4G), then did a check on Profile 2 for the Max Pre-Authorised and Associated 2.4G users. Perhaps this is what triggers the frequency of the Broadcom AIR-iQ software to engage with the Technicolor Wi-Fi Doctor Local Agent (in modem) and the remote Telstra ACS software portal to activate on a pre-determined time basis. If you have many 2.4 Ghz devices that are near to unlisted limits, maybe your visits occur every 6 hours? 

 

25.08.2020 15:02:39 TR069: Set Device.Services.X_TELSTRA_MultiAP.AgentSoftwareImages.1.SoftwareVersion success.
25.08.2020 15:02:39 TR069: Set Device.Services.X_TELSTRA_MultiAP.AgentSoftwareImages.1.FileSize success.
25.08.2020 15:02:39 TR069: Set Device.Services.X_TELSTRA_MultiAP.AgentSoftwareImages.1.EligibleHardwareVersion success.
25.08.2020 15:02:39 TR069: Set Device.Services.X_TELSTRA_MultiAP.Controller.DeploySoftwareNow success.
25.08.2020 15:02:39 TR069: Set Device.Services.X_TELSTRA_MultiAP.AgentSoftwareImages.1.EligibleModel success.
25.08.2020 15:02:39 TR069: Set Device.Services.X_TELSTRA_MultiAP.AgentSoftwareImages.1.EligibleSoftwareVersion success.
25.08.2020 15:02:39 TR069: Set Device.Services.X_TELSTRA_MultiAP.AgentSoftwareImages.1.URL success.
25.08.2020 15:02:39 TR069: Got agent software settings. Model:WE410443B-TA SWVersion:2.02.63_11 EligibleSWVersion: URL:http://fwstore.bdms.telstra.net/Arcadyan_LH1000_Boosters_2.02.63_11/WE410443B-TA_2.02.63_11_aldk_uIm...
25.08.2020 15:02:39 TR069: Got DeploySoftwareNow
25.08.2020 15:02:39 TR069: Sending SetParameterValuesResponse
25.08.2020 15:02:39 TR069: Received GetParameterValues
25.08.2020 15:02:39 TR069: Sending GetParameterValuesResponse
25.08.2020 15:02:39 TR069: Received GetParameterValues
25.08.2020 15:02:39 TR069: Sending GetParameterValuesResponse
25.08.2020 15:02:39 TR069: Received SetParameterValues
25.08.2020 15:02:39 TR069: Set Device.Services.X_TELSTRA_THOR.Vsparc.Enabled success.
25.08.2020 15:02:42 TR069: Sending SetParameterValuesResponse
25.08.2020 15:02:42 TR069: Received SetParameterValues
25.08.2020 15:02:43 TR069: Set Device.Services.X_TELSTRA_THOR.Platform.Enabled success.
25.08.2020 15:02:45 TR069: Sending SetParameterValuesResponse
25.08.2020 15:02:45 TR069: Received SetParameterValues
25.08.2020 15:02:45 TR069: Set Device.Services.X_TELSTRA_WiFiDoctorAgent.Enabled success.
25.08.2020 15:02:47 TR069: Sending SetParameterValuesResponse
25.08.2020 15:02:47 TR069: Session end.
25.08.2020 15:02:47 TR069: Start agent software check
25.08.2020 15:02:47 TR069: Agent software is up-to-date.
25.08.2020 15:02:47 TR069: Agent software is up-to-date.
25.08.2020 15:02:47 WAN: Notify System Services WAN v6 Update => eth0
25.08.2020 15:02:49 TR069: Sending 6 CONNECTION REQUEST inform to ACS: 2001:8006:3100:2100::1.
25.08.2020 15:02:49 TR069: Received InformResponse
25.08.2020 15:02:49 TR069: Received GetParameterValues
25.08.2020 15:02:49 TR069: Sending GetParameterValuesResponse
25.08.2020 15:02:49 TR069: Received GetParameterValues
25.08.2020 15:02:49 TR069: Sending GetParameterValuesResponse
25.08.2020 15:02:49 TR069: Received SetParameterValues
25.08.2020 15:02:49 TR069: Set Device.Services.X_TELSTRA_IWIFI.1.Profile.2.Radio2G.SSID success.
25.08.2020 15:02:49 TR069: Set Device.Services.X_TELSTRA_IWIFI.1.Enable success.
25.08.2020 15:02:49 TR069: Set Device.Services.X_TELSTRA_IWIFI.1.Profile.1.CaptivePortal.IntegritySecret success.
25.08.2020 15:02:49 TR069: Set Device.Services.X_TELSTRA_IWIFI.1.Profile.2.CaptivePortal.IntegritySecret success.
25.08.2020 15:02:49 TR069: Set Device.Services.X_TELSTRA_IWIFI.1.Profile.2.Radio2G.MaxAssocUsers success.
25.08.2020 15:02:49 TR069: Set Device.Services.X_TELSTRA_IWIFI.1.L2TP.MaxPreAuthUsers success.
25.08.2020 15:02:49 TR069: Set Device.Services.X_TELSTRA_IWIFI.1.Profile.2.CaptivePortal.URL success.
25.08.2020 15:02:49 TR069: Set Device.Services.X_TELSTRA_IWIFI.1.Profile.1.Radio2G.SSID success.
25.08.2020 15:02:49 TR069: Set Device.Services.X_TELSTRA_IWIFI.1.Profile.1.Radio2G.MaxAssocUsers success.
25.08.2020 15:02:49 TR069: Set Device.Services.X_TELSTRA_IWIFI.1.L2TP.Server success.
25.08.2020 15:02:49 TR069: Set Device.Services.X_TELSTRA_IWIFI.1.Profile.1.CaptivePortal.URL success.
25.08.2020 15:02:49 TR069: Set Device.Services.X_TELSTRA_IWIFI.1.L2TP.MaxAuthUsers success.

 

 

Highlighted
Level 2: Rookie

Re: WiFi randomly disconnecting and changing channels

Thanks so much!! 

You're spot on when you say that the laptop likes 2.4Ghz better. 

I switched off band steering and 2.4Ghz works beautifully. 

 

Really defeats the purpose of the Telstra functionality. 

I even tried to reset the Telstra router and set it up as a brand new one with a new SSID but but that didn't help either. 

 

 

Highlighted
Level 20: Director
Level 20: Director

Re: WiFi randomly disconnecting and changing channels

Thanks for your feedback. Hope it remains stable. I can see the convenience and reasoning for auto 802.11 ac device Band Steering as a means of minimising interference on the crowded 2.4 Ghz band, but some older devices become compromised when it is active. There is no standard for Band Steering , so every vendor does it their own way with varying user outcomes. The same preventative measures can be undertaken by the user manually linking all their compatible 802.11 ac devices to the 5Ghz band. Then there are external applications like Wi-Fi Doctor which seems to complicate matters.

 

I also like to have Band Steering OFF so that I know which band I am connected to. Cheers

Highlighted
Level 4: Private Eye

Re: WiFi randomly disconnecting and changing channels

Thanks for all that info, it's much appreciated!

As was happening back in March with MaxSophie, manual channel assignment fails to satisfy the WiFi Dr. unfortunately Smiley Sad The tech scanned the area when he was here, and assigned it to channel 6, but once it updated to 0.11.11r it WiFi Dr'd itself and set the channel what it thought was best, which wasn't channel 6. I've tried with the 2.5G and 5G radios, and both result in the same outcome unfortunately.

I'm expecting a call from some level of 'tech support' today, and I'll see how far that can get me... As I said last week, I'll keep you posted Smiley Tongue

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