Level 1: Cadet

Yellow internet light

Hi, I’ve just switched modems over to the 2 Gen and now I have no internet connection. The Internet light on the back is yellow, all others are green. 
I’ve troubleshooted and tried calling but cannot get through. 
I work from home and don’t know how to get this fixed

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Level 25: The Singularity
Level 25: The Singularity

Re: Yellow internet light

If you mean that the Online light is yellow, then that means that you need to log in to your modem and change the username from to your username and password.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit