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Level 1: Cadet

Yellow internet light

Hi, I’ve just switched modems over to the 2 Gen and now I have no internet connection. The Internet light on the back is yellow, all others are green. 
I’ve troubleshooted and tried calling but cannot get through. 
I work from home and don’t know how to get this fixed

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1 REPLY 1
Level 25: The Singularity
Level 25: The Singularity

Re: Yellow internet light

If you mean that the Online light is yellow, then that means that you need to log in to your modem and change the username from newdsluser@bigpond.com to your username and password.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit