A7A
Level 1: Cadet

ZOOM not working with Telstra WiFi.

I can use only ZOOM via mobile network. I can not use with Telstra WiFi, and I don't have Game Optimiser. I have contacted customer services several times but they can not solve. 

Any advice? 

Or I have to switch to another NBN provider. Before, I was with Vodafone and have not had this issue.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
cf4
Level 25: The Singularity
Level 25: The Singularity

Re: ZOOM not working with Telstra WiFi.

You could try changing both the IPv6 and IPv4 DNS to a non Telstra DNS. If you have a Gen 2 modem the DNS can be changing by logging into modem (http://192.168.0.1, password is Telstra), go ing to Advanced > Local network  selecting a non Telstra DNS from drop down list and saving settings. After changing both IPv4 and IPv6 DNS disconnect and reconnect device or reboot modem.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit