Level 1: Cadet

ZOOM not working with Telstra WiFi.

I can use only ZOOM via mobile network. I can not use with Telstra WiFi, and I don't have Game Optimiser. I have contacted customer services several times but they can not solve. 

Any advice? 

Or I have to switch to another NBN provider. Before, I was with Vodafone and have not had this issue.

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Level 25: The Singularity
Level 25: The Singularity

Re: ZOOM not working with Telstra WiFi.

You could try changing both the IPv6 and IPv4 DNS to a non Telstra DNS. If you have a Gen 2 modem the DNS can be changing by logging into modem (, password is Telstra), go ing to Advanced > Local network  selecting a non Telstra DNS from drop down list and saving settings. After changing both IPv4 and IPv6 DNS disconnect and reconnect device or reboot modem.

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