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Level 7: Deputy Inspector

5 days home phone / internet outage in Craigieburn Vic

Answered

AW_99

We've just had five days long home phone / internet (ADSL2+) outage in Craigieburn without any notice or explanation  from Telstra. Down the road and side streets lots of installation vans working on the pits / pillars - could be NBN works.

 

Have anyone else had they services interrupted?

 

Cheers

1 ACCEPTED SOLUTION

Accepted Solutions
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Level 23: Superhero
Accepted Solution

Re: 5 days home phone / internet outage in Craigieburn Vic

You can check for known outages by visiting servicestatus.telstra.com

There is a known issue with some PSTN (phone-based) services from earlier today, but nothing is showing from before that.

What did tech support/faults say when you reported the issue?
If you've found a solution then don't forget to mark that post accordingly.
If you think I've been of assistance to you please remember to let me know by clicking on the LIKE button.

Please note: I am not a Telstra employee and any posts or opinions are entirely my own and don't reflect any official company position.

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2 REPLIES 2
Highlighted
Level 23: Superhero
Accepted Solution

Re: 5 days home phone / internet outage in Craigieburn Vic

You can check for known outages by visiting servicestatus.telstra.com

There is a known issue with some PSTN (phone-based) services from earlier today, but nothing is showing from before that.

What did tech support/faults say when you reported the issue?
If you've found a solution then don't forget to mark that post accordingly.
If you think I've been of assistance to you please remember to let me know by clicking on the LIKE button.

Please note: I am not a Telstra employee and any posts or opinions are entirely my own and don't reflect any official company position.

View solution in original post

Highlighted
Level 7: Deputy Inspector

Re: 5 days home phone / internet outage in Craigieburn Vic

Thanks - service is restored now - no point to take it any further.

Cheers AW_99

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