BT51
Level 2: Rookie

Access NBN messagebank remotely

Previously I used to dial 125 102 and enter my home number and pin to access my home messages remotely..... now I get the message that my home number is invalid.... 

how do I access my home messages remotely?

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4 REPLIES 4
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Access NBN messagebank remotely

Try calling your home phone, then when the greeting starts, press # and then enter your pin.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Jas26
Level 1: Cadet

Re: Access NBN messagebank remotely

Hi BT51,

 

Did you get this issue resolved? I had the same thing happen to me. I have NBN for my business and cannot access my messages remotely (NBN gave a new number for that at the time so it used to work). Telstra has been hopeless answering calls, getting back to me or resolving the issue. They need a royal commission at this rate!

 

Hope to get resolution soon

BT51
Level 2: Rookie

Re: Access NBN messagebank remotely

Hi Jas26

 

yes the response from Jupiter works a treat......

“Try calling your home phone, then when the greeting starts, press # and then enter your pin.”

Jas26
Level 1: Cadet

Re: Access NBN messagebank remotely

Thanks to all on here. That actually worked but I had to use my new NBN virtual number rather than the advertised business number.

 

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