nan-mel
Level 1: Cadet
April 2019

activate caller ID

Answered

I've found useful info about caller ID but not how to activate it.

We activated our caller ID quite some years ago but have forgotten how we did it.

 

My in-laws are in their 80s and receive lots of nuisance calls. I'd like to know how they can  activate their caller ID please.

  • 3,580 Views
  • 2 Replies
0 Kudos
Like
Reply
1 ACCEPTED SOLUTION

Accepted Solutions
Yastiandrie
Level 24: Supreme Being
Level 24: Supreme Being
April 2019
Accepted Solution

Re: activate caller ID

In response to nan-mel

You're talking about Caller Line Identification/Call Number Display? Caller ID is showing your ID when you call out

Only way i can think of off the top of my head is via asking billing to activate it

I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator

View solution in original post

  • 0 Replies
Reply
Reply
Loading...

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
2 REPLIES 2
Yastiandrie
Level 24: Supreme Being
Level 24: Supreme Being
April 2019
Accepted Solution

Re: activate caller ID

In response to nan-mel

You're talking about Caller Line Identification/Call Number Display? Caller ID is showing your ID when you call out

Only way i can think of off the top of my head is via asking billing to activate it

I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator

View solution in original post

  • 0 Replies
Reply
Reply
Loading...
TimmyT
Telstra (Retired)
Telstra (Retired)
April 2019

Re: activate caller ID

In response to nan-mel

Hi @nan-mel,

 

Further to @Yastiandrie comments, our team can be reached on Live Chat  https://tel.st/qccqp or call 132200 and will be able to assist your in-laws setup Calling Number Display. Please  reach out if you need further assistance. 

 

- Tim 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

  • 0 Replies
0 Kudos
Like
Reply
Reply
Loading...

Related Content

  • Incoming Caller ID

    Telstra technician fixed a problem with home phone not making a audible ring with an incoming call e ...

    Find out more

  • Call forward selected callers

    Hi: I would like to activate call forward selected callers. and I've found the following instruction ...

    Find out more

  • Activate calling number display?

    Hi, We have have TELSTRA T-BUNDLE CONNECTOR EVERYDAY plan for about a year now, and see that caller ...

    Find out more

  • Call forward selected callers - activation

    It has been a week since I requested that this service be activated on my parents' account ( I am an ...

    Find out more

No unexpected surprises

With direct debit, we’ll let you know before we take out your bill and give you a simple way to check it.

Spend less time worrying about bills, and more doing what you love.

Setup direct debit
Telstra Home >