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Nellie5
Level 1: Cadet

All I wanted to know was if the line rental was included in the $55 plan. I didn't realise it was going to be so much trouble trying to find out. It's ridiculous. Why can't it just say that it's included or not, and if not how much?? Anyway I might j ...

Bush2
Level 1: Cadet

Hello,I call my parents home phone and at there end when they pick up it’s counts 1-2-3-4-5 and then hangs up, if they start talking before it ends then they can take the call? Any thoughts? Thanks Tash 

Gen90
Level 1: Cadet

What was the difference between original Call Guardian 301 and the current MkII update?

WAYNERALPH
Level 1: Cadet

I recently received a notice that my landline plan will be changed to the Ultimate Voice Plan. I did not ask for this and do not require it as I only use it for internet connection. It is impossible to get an answer from Telstra, however not surprisi ...

Gen90
Level 1: Cadet

For the latest Telstra Call Guardian 301, what is the maximum number of characters you can use to enter a contact name to store in address book, as this will help me decide if I should buy?

Landline_1a
Level 3: Gumshoe

Hi, After reporting a problem to Telstra I received a text message saying I could track the progress of the problem via https://fix.telstra.com/faulttracker/INC00000000 where 00000000 is an 8-digit number ending in 8. I went to that website and it op ...

Mol-2
Level 1: Cadet

I filled in a Change of Name request for my landline account because my husband died. Telstra have replied (a) to my husband saying I have requested access to his account, (b) that there has been a request for the phone be disconnected. Telstra and n ...

veryfrustrateda
Level 1: Cadet

Just connected to NBN. My home phone rings for approx 15 seconds and then either goes to message bank or nothing depending on whether I have message bank turned on or off. Have tried *9955# **61*101**55# but neither work. At present the only way to c ...

fnaust
Level 1: Cadet

I wonder if I can get the transcript of a specific call made from our landline to a mobile number, back in 2008. We don’t have landline phone anymore.Thanks.

ShaneXB
Level 1: Cadet

Does anyone know how to get through to a consultant or Tech Support person at Telstra over the phone? Advice to resolve my issue (extend number of rings on landline) according to Crowd Support is to call Tech Support, but there is no way to get throu ...

Gen90
Level 1: Cadet

What was the difference between original Call Guardian 301 and the current MkII update?

QUE5T10N
Level 2: Rookie

My land line is low hanging and a safety concern. Its not in use as I have a NBN connection. How do I get it removed?

SuperTrooper
Level 1: Cadet

Hello Telstra support community, I have just recently bought and installed a Telstra Call Guardian 301 MKII Cordless Phone With answering machine at my parents place so that we can stop the nuisance calls coming through. My parents have the Telstra N ...

Eller
Level 2: Rookie

Is there a cost for forwarding a call from a landline to a mobile?  Once it has been forwarded to the mobile, how is it charged, i.e. the same rate as a mobile to mobile?

ronmat
Level 2: Rookie

I complained to you last night when our landline was not working as required.  Do you send out a completion notice to the customer when you have worked on and fixed the problem of which they have complained?I'm interested to know if our problem has b ...

utu
Level 1: Cadet

How do you cancel call forwarding on your home phone ifyou can't do #21# as phone/line faulty,the option to Manage via your account is not available under your account,there is no option to do this automatically via phone prompts,you can't get throug ...

RussellAC
Level 3: Gumshoe

How do i make a space and use symbols when doing things like changing the Handset name.

Sim1z
Level 1: Cadet

I have recently cleared my voice mail and erased the message, however my Panasonic KX-TG7892 Home telephone still displays a message "New Voice Mail Press VM" which I can not clear.

ELIVORI
Level 1: Cadet

I am having trouble with the landline every time I am  Speaking to someone it cuts out and I am a seck woman and I cannot go without a phone it is urgent please try to fix it thank you please call us

fpul
Level 5: Eagle Eye

Hi all , I am trying to report our home phone as faulty  all our callers complain that they cannot understand we what are saying and we have called the landline from our mobile and confirm what our callers are saying . I'd like to report it to a real ...

WAYNERALPH
Level 1: Cadet

I recently received a notice that my landline plan will be changed to the Ultimate Voice Plan. I did not ask for this and do not require it as I only use it for internet connection. It is impossible to get an answer from Telstra, however not surprisi ...

veryfrustrateda
Level 1: Cadet

Just connected to NBN. My home phone rings for approx 15 seconds and then either goes to message bank or nothing depending on whether I have message bank turned on or off. Have tried *9955# **61*101**55# but neither work. At present the only way to c ...

fnaust
Level 1: Cadet

I wonder if I can get the transcript of a specific call made from our landline to a mobile number, back in 2008. We don’t have landline phone anymore.Thanks.

JBY
Level 1: Cadet

Getting a bad crackling on my home phone,have tried plugging in a spare phone i have and still there. So assume its in the line.Also since this developed my caller id just shows "incomplete data"when anyone callsHave tried to contact telstra but god ...

Pete115
Level 1: Cadet

I received an SMS from TelstraPlus telling me to join up so I dont miss out. It was addressed to ms using my first name and sent to my mobile number.  Problem is I don't have a telstra account at all. 

Mangus1
Level 1: Cadet

Hi my landline is mon the non im with telstra the internet works and the phone rings but no dial tone just a buzzing noise i just paid my overdue account is this the reason. Thanks

frustratedduck
Level 1: Cadet

I have tried many many many times to get hold of Telstra to CANCEL my existing home phone line - but really dont appreciate my messages finally being answered at 1030pm.  Is there no way I can speak to a real human (actually I'd even settle for a dec ...

BC74
Level 1: Cadet

If I disconnect my home phone will this disconnect foxtel as well

Frustrated121
Level 1: Cadet

What is the best way of getting help from Telstra when the automated system pushes you around with no help at all even to the Telstra App which is so unhelpful when you are ringing from your landline.How can you speak to someone?

W212
Level 1: Cadet

Hello, I can't seem to find a way to email anyone so I hope you can help. My mother is an emergency priority assist customer with Telstra. Her phone line stopped working and you sent out a technician. Apparently the phone I only just bought Mum with ...

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