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fars
Level 1: Cadet

Hi, our units have a lift with an emergency phone which worked before the premises were switched to FTTC NBN. The strata group are saying we have to sign up to NBN50, but this sounds strange as the lift is only a phone line, and doesn't use "data" in ...

gotanoffer
Level 1: Cadet

1. Can you assist me with connecting two landline phone numbers ?
and then until I have secured the new trading premises have these two numbers listed on an “ exchange based diversion ”2. Secondly I have a active number that I would like to have porte ...

Wazza24
Level 1: Cadet

Hi,I'm unable to turn call forwarding off in the settings. An error message pops up saying ' your attempt to use this feature has been unsuccessful due to session timeout. Please refresh the screen'. I have carried out this process on many occasions, ...

Star14
Level 1: Cadet

Hi ...Wondering if anyone knows what the Telstra limit is for Maximum call forwards is ?If I have a LAN line that is set to call forward to a mobile on no answer but then wish to call forward that mobile on no answer to another mobile and then onto a ...

Annikans
Level 1: Cadet

Can someone give me an Australian number for Telstra for international faults 

fred123444
Level 1: Cadet

hiI recently replaced my Telstra router with a TP-Link AC1600 VR600v version 2 to improve our wifi at home. Everything works fine (all devices connected without issue and performing better) except land line phone doesn't work. Handset is a Panasonic ...

Mintiest
Level 1: Cadet

My landline only rings four times and then says "User busy".  I have had checks done on the line.  I have bought a new phone.  None of these work.  Also tried to extend the ring time by #66 plus ect.  Does not work.  <removed for privacy>

PT59
Level 1: Cadet

Do you have to have a home line phone to have broadband?  

Clarice1
Level 1: Cadet

My home phone is not working, it makes a loud noise

fpul
Level 5: Eagle Eye

Hi all , I am trying to report our home phone as faulty  all our callers complain that they cannot understand we what are saying and we have called the landline from our mobile and confirm what our callers are saying . I'd like to report it to a real ...

MichaelBlucher1
Level 2: Rookie

Our phones are dead.  We have no dial tone.How do we get support from Telstra when we cant call them and their website just gets us nowhere.  There are apparently no support services at all.Michael B. 

mhillman
Level 1: Cadet

I have a Telstra Smart Modem Gen 2 paired with a TSH-C handset. Both running latest firmware. I have added a contact on the handset that is stored on the base (modem). Despite much hunting, I cannot find the contact list on the modem. Where is it?

Tiffanys
Level 2: Rookie

If anyone has won a prize besides points please reply as random first names does not mean they are valid names.  I’ve been a loyal Telstra customer for over 30 years so I got my hopes up thinking I would be rewarded for all their messing me about for ...

JenniM25
Level 1: Cadet

I have been using the Call Forwarding option from the Add-On feature (after I select to Manage my home/landline account), to send Scam calls back to each other, thus removing them from constantly calling my landline.However, when I recently tried to ...

KJG2
Level 1: Cadet

Is it possible to migrate my elderly mothers home phone number to her nursing home?

Android88
Level 2: Rookie

How do I connect landline to Telstra Smart Modem.

Reikioz
Level 1: Cadet

Hi,Currently with Telstra for both NBN and VoIP.  I am transferring both to a new RSP.  Telstra has told me that I cannot keep my VoIP number active with them after the transfer of NBN and so I may lose the number. What can I do to make sure I don't ...

Apetinis
Level 1: Cadet

Hi how can I extend the ringer for a vtech 15750 home phone. On the phone it self, it only allows for 6 rings before it goes to message bank. 

Rob151
Level 3: Gumshoe

The idiots working (in local exchange?) in our area have left a leg open and a permanenty open landline. So no telephone.We live in a mobile blackspot so Telstra have effectively cut off all our commuication other than internet.Its been four weeks. I ...

gotanoffer
Level 1: Cadet

1. Can you assist me with connecting two landline phone numbers ?
and then until I have secured the new trading premises have these two numbers listed on an “ exchange based diversion ”2. Secondly I have a active number that I would like to have porte ...

Star14
Level 1: Cadet

Hi ...Wondering if anyone knows what the Telstra limit is for Maximum call forwards is ?If I have a LAN line that is set to call forward to a mobile on no answer but then wish to call forward that mobile on no answer to another mobile and then onto a ...

BigpondNSW
Level 1: Cadet

I have been trying to correct my mother's bill for more than 4 months, and can't get anywhere, I get disconnected when ringing and I get nowhere via chat.  I went into the local telstra shop with my mother to fix her account and surprise surprise eve ...

mimest
Level 1: Cadet

My landline will not receive calls. I have turned off call forwarding, but on Call Conductor it shows forward/divert as active. I have phoned the landline on my mobile and the message "conditional call forward active" displays and the voice message i ...

Nico002
Level 1: Cadet

So I have tried 4 time to call today (just wait then the line disconnects) tried the on-line to fix but you have tested the outage and told me to call - but you just hang up on me. We cant dial out and if anyone calls it goes straight to message bank ...

testra
Level 1: Cadet

I can't receive incoming calls on landline. I am on NBN. I have two options: turn off the telstra answer service and then any caller will receive a busy signal or leave the answer machine on and any call will go direct to the answer machine. I have s ...

Montaza
Level 5: Eagle Eye

I recently checked my landline phone which I only have as a backup in case mobile coverage fails which it has several times with stormy weather or bushfires. I am in the country for most of the time and it is useful to have a landline in case power g ...

GZinn001
Level 2: Rookie

Does Privacy Settings on Home phone work atm?I keep getting a sorry message.

Cr20
Level 1: Cadet

Sometime ago I placed a call out restriction on my home phone and need to remove it now

Colly3
Level 1: Cadet

I have moved, need to disconnect home phone, so new people can reconnect, the number is <removed for privacy>, need to do this ASAP,

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