Level 1: Cadet

Call forwarding on nbn landline

I got nbn home phone,I set call forward-always.and no any sound of my I can not use my home to call I want to reset,I try *21*,but it is to reset it?

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Telstra (Retired)
Telstra (Retired)

Re: Call forwarding on nbn landline

Hey Joe71,

Thanks for reaching out, if *21* didn't work, I suggest running the Home Phone troubleshooter available under the Home Phone Tab, here:, by clicking on "Technical Support".


If this doesn't get you sorted, NBN Assurance can be reached on 1800 834 273, "Faults" at the prompt.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

No unexpected surprises

With direct debit, we’ll let you know before we take out your bill and give you a simple way to check it.

Spend less time worrying about bills, and more doing what you love.

Setup direct debit