Joe71
Level 1: Cadet

Call forwarding on nbn landline

I got nbn home phone,I set call forward-always.and no any sound of my phone.so I can not use my home to call out.so I want to reset,I try *21*,but it is failed.how to reset it?

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1 REPLY 1
Big_Dan
Telstra (Retired)
Telstra (Retired)

Re: Call forwarding on nbn landline

Hey Joe71,

Thanks for reaching out, if *21* didn't work, I suggest running the Home Phone troubleshooter available under the Home Phone Tab, here: http://tel.st/unap, by clicking on "Technical Support".

 

If this doesn't get you sorted, NBN Assurance can be reached on 1800 834 273, "Faults" at the prompt.

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