Level 1: Cadet

Caller ID

Caller ID on my home phone does not work since I installed the new modem supplied by you.



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Level 23: Superhero

Re: Caller ID

Telstra Crowd Support is not Telstra customer service.

Other customers try to assist fellow customers.

As this is a public website, please remove your phone number for your own privacy.


If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"
Level 25: The Singularity
Level 25: The Singularity

Re: Caller ID

This is a common fault and can only be fixed by contacting Telstra support either using the messaging function in the get help section of the My Telstra app, using Telstra smart trouble shooter (Smart Troubleshooting – Fix service issues online | Telstra) or calling 132200.


I will ask a moderator to remove phone number as this is a public forum.

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