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Level 1: Cadet

cannot make international phone calls

I have just switched my plan from TPG to Telstra along with my home phone line service. But I just find that I could not make any international phone calls although I clearly remember I have a bundle including discounted international rate.

Every time I dial the number (0011+country code+ phone number), I can get "the number you dialled cannot be reached, please try again later".

Please help me with it.

Thanks.

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1 REPLY 1
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Level 24: Supreme Being
Level 24: Supreme Being

Re: cannot make international phone calls

It could be the correct codes have not been applied to your phone line and it is barred International calls. Ring Telstra support 1800 834 273 and lodge a fault.

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