Pfjmall1941
Level 1: Cadet
December

Fault on landline: buzzing noise

Fault on line .......buzzing noise ......help please. Can I find a person ?

probably not......

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Jupiter
Level 25: The Singularity
Level 25: The Singularity
December

Re: Fault on landline: buzzing noise

In response to Pfjmall1941

If you are on NBN, try resetting your modem. It can help sometimes.

 

If you are not on NBN, or resetting didn't work, then either:

send a message using the My Telstra app on your mobile (blue icon, bottom right of Get Help screen) and if Codi redirects you, type "Speak to a consultant" and you should be transferred to the queue to chat with a human.

Or try Livechat.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
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