Level 1: Cadet

Fault on landline: buzzing noise

Fault on line .......buzzing noise ......help please. Can I find a person ?

probably not......

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1 REPLY 1
Level 25: The Singularity
Level 25: The Singularity

Re: Fault on landline: buzzing noise

If you are on NBN, try resetting your modem. It can help sometimes.

 

If you are not on NBN, or resetting didn't work, then either:

send a message using the My Telstra app on your mobile (blue icon, bottom right of Get Help screen) and if Codi redirects you, type "Speak to a consultant" and you should be transferred to the queue to chat with a human.

Or try Livechat.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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