Highlighted
Level 1: Cadet

Home phone Bill

Answered
I have paid my Bill but still in my system that l owe some money to telstra
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Home phone Bill

It can take 3 business days to show up as paid. So if you paid on Thursday, then it should process in the system tonight at the latest.

If it's still showing as unpaid tomorrow, give 132200 a call (or online via https://livechat.telstra.com) and speak to a Billing consultant. If you have the receipt number, that will assist.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Highlighted
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Home phone Bill

It can take 3 business days to show up as paid. So if you paid on Thursday, then it should process in the system tonight at the latest.

If it's still showing as unpaid tomorrow, give 132200 a call (or online via https://livechat.telstra.com) and speak to a Billing consultant. If you have the receipt number, that will assist.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

No unexpected surprises

With direct debit, we’ll let you know before we take out your bill and give you a simple way to check it.

Spend less time worrying about bills, and more doing what you love.

Setup direct debit