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Level 1: Cadet

Home phone cancellation

I have an NBN home bundle that includes a home phone. I am NBN connected to FTTN. I have no use for the home phone and need to cancel this service and just keep data. How do I get this done.

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3 REPLIES 3
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Level 25: The Singularity
Level 25: The Singularity

Re: Home phone cancellation

You can't, the phone is included as part of the NBN service. 

 

Your solution is just to not plug a phone in to the modem. 

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
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Level 1: Cadet

Re: Home phone cancellation

Thanks, just another grab for more money by Telstra and NBN

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Level 25: The Singularity
Level 25: The Singularity

Re: Home phone cancellation

You aren't charged extra for the phone service by Telstra. NBN Co includes it as part of a connection. 

 

You only get charged for any usage. 

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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