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Janejones
Level 1: Cadet
November 2019
Home phone line not working
Hi, my landline phone is not working. I have unplugged etc. Checked with our neighbour & theirs is fine so I thought it must be my handset. Purchased a new handset today but no still not working. I have no service & live rurally, I’m needing fixed ASAP please.
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ProfessorPhone
Level 23: Superhero
November 2019
Re: Home phone line not working
Are you connected to NBN? If so, firstly try rebooting your modem. Support phone number for NBN is 1800 834 273.
If it's not NBN, ring 132203 as Crowd Support is not a customer service channel for Telstra and no one here as account access. We are mainly customers like you.
Has anyone been digging near your property, or is the cable aerial and OK?
"BEING NICE TO OTHERS .. IS NICE"
If I have helped you, a "Like" would be appreciated.
If my advice is a solution, please acknowledge it.
I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"
If I have helped you, a "Like" would be appreciated.
If my advice is a solution, please acknowledge it.
I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"
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