Level 1: Cadet

Home phone line

Answered

I am purchasing a new home phone, prior to connecting it I would like assurance that the line is completely clear of add ons such as telstra message bank etc.When I did this previously telstra message cut in first and disabled the new phones answering system.There were also other issues indicating the phone number allocated by telstra had been previously issued.

 

JL39

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Level 23: Superhero
Accepted Solution

Re: Home phone line

Hello

When you order your new service, please make it clear you do not want voicemail.

 

Almost all Telstra numbers have been previously used, though they have to be in quarrantine for 6 months.

It is luck of the draw if it was a heavily used number.

If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"

View solution in original post

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Highlighted
Level 23: Superhero
Accepted Solution

Re: Home phone line

Hello

When you order your new service, please make it clear you do not want voicemail.

 

Almost all Telstra numbers have been previously used, though they have to be in quarrantine for 6 months.

It is luck of the draw if it was a heavily used number.

If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"

View solution in original post

No unexpected surprises

With direct debit, we’ll let you know before we take out your bill and give you a simple way to check it.

Spend less time worrying about bills, and more doing what you love.

Setup direct debit