Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
Home phone not receiving incoming calls
Hi I have a uniden xdect 8355 +1 Connected to nbn via the telstra provided modem. There is clear dial tone. Can make outgoing calls perfectly. Unable to receive calls, phone base and handset do not ring, or recognise an incoming call. All calls go to messagebank with no ringing. Dnd is not on, ring tones are on high. Unsure where to go from here. Cannot ring uniden until Mondays. Phone rang once and never again. TIA Jess
- 0 Likes
- 8,985 Views
- 1 Reply
Was this helpful?
- Yes it was, thank you
- No, I still need help
Re: Home phone not receiving incoming calls
Try calling 1800 834 273 and get Messagebank removed from your service. This should fix the problem.
After you have confirmed that you can receive calls, you can call back and get Messagebank added back to your service (if you want it).
- 2 Likes
- 0 Replies