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Level 1: Cadet

Home phone plug into nbn box

Hi, just have the nbn for the home phone line, no internet needed.

I was curious if I could just plug my home phone into the nbn connection box with the cord already with the phone (they use the existing phone line and plug into power sockets) or do I need a specific cord to plug the phone into the nbn box?

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1 REPLY 1
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Level 24: Supreme Being
Level 24: Supreme Being

Re: Home phone plug into nbn box

Unless you are on FTTP and specifically requested phone only over the UNI-V port/IP-POTS/Telstra voice basic, you need to use the Telstra modem

I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

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