How do I get my contact’s names to be displayed

[AmandaW1]

Hi, have set up Telstra Guardian 301MKII and have entered a number of contacts. When I enter a contacts number to dial out, the contact name appears. However when that contact calls me, the contact name is not shown? How do I fix this? Thanks

[abthomp]

This happened with ours as well.

Found it worked best if you accepted the call and then saved it with the Contact Name to your address book.

I believe it was something to do with the formatting of the numbers.

[AmandaW1]

Thank you. Unfortunately I’m setting up the phone for my 85 year old grandmother so she won’t be able to do that when she receives the call and I won’t be there when the calls come in. Does anyone else have a solution that doesn’t require the contacts calling the phone?

[Ozmoz]

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@AmandaW1 wrote:

Hi, have set up Telstra Guardian 301MKII and have entered a number of contacts. When I enter a contacts number to dial out, the contact name appears. However when that contact calls me, the contact name is not shown? How do I fix this? Thanks

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@AmandaW1 I think I did it in an around about way by putting them in the VIP list.