Level 1: Cadet

How do I report a fault with my home line?


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Level 25: The Singularity
Level 25: The Singularity

Re: How do I report a fault with my home line?

For non NBN services you can try calling 132203 and 1800 834 273 for NBN services.


If you can't get through there,  send a message using the My Telstra app on your mobile (blue icon, bottom right of Get Help screen).


You can also try https://fix.telstra.com.au which can run some automated checks on your service.

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