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Incoming calls go straight to MessageBank?
Problem for old lady neighbour. Any calls made to her phone number (she has NBN) goes straight to messagebank . The caller hears "You have called the messagebank of XXXXX" - her phone does not ring at all so she does not know she has been called. HELP!! please.
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Re: Incoming calls go straight to MessageBank?
Is the phone plugged into the phone socket on the modem?
Is the green Phone LED solid or flashing?
I recommend you try a different phone.
Has the phone previously worked?
If trying a different phone does not resolve it.. you'll need to ring Telstra NBN technical support on
1800 834 273.
In add.....Messagebank is a default for NBN phones so you'll also need to have it disabled by Telstra.
If my advice is a solution, please acknowledge it.
I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"
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