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Level 2: Rookie

is there a telstra number to ring for order enquiries?

I need to speak with someone about a landline order- I dont use apps and cant get to a store.  I cant seem to talk to anyone by phone and codi is useless - is there a better number ro ring than 132200?

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Level 25: The Singularity
Level 25: The Singularity

Re: is there a telstra number to ring for order enquiries?

No. 132200 is the number to ring for orders, but it will be very hard to get through.

 

The best way to make contact is through the My Telstra app.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
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Level 2: Rookie

Re: is there a telstra number to ring for order enquiries?

I dont have a telstra phone so dont use an app - I need another number

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Level 22: Superhuman
Level 22: Superhuman

Re: is there a telstra number to ring for order enquiries?


@Sean412 wrote:

I dont have a telstra phone so dont use an app - I need another number


Hi @Sean412 

 

As @Jupiter has mentioned. Telstra's contact number is 13 22 00 if you don't have the app. 

Someone keeps putting vegetables in my beer crisper
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Level 2: Rookie

Re: is there a telstra number to ring for order enquiries?

I have phoned several times and follow through all the prompts only to be told  about covid19 causing delays and to use the app - but I dont have a phone to use apps

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