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Level 1: Cadet

Just had NBN put in and can't get rid of message bank

NBN has just been installed and I am trying to turn off the telstra message bank service but all the things on your help line do not work.  

 

Rowena

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2 REPLIES 2
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Level 3: Gumshoe

Re: Just had NBN put in and can't get rid of message bank

To turn off the Messagebank, simply dial #99# after you get your normal dial tone. All the information is available in the Telstra Home Phone Features Guide.

Just a very interested user!
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Level 22: Superhuman
Level 22: Superhuman

Re: Just had NBN put in and can't get rid of message bank


@finance wrote:

NBN has just been installed and I am trying to turn off the telstra message bank service but all the things on your help line do not work.  

 

Rowena


Hi @finance 

 

Sorry for the delay in answering. At times there can be issues that require it to manually be turned off. So if the codes don't work then best to give 13 22 00 a call :-)

 

BTW: Make sure there are no new or saved messages before trying to disable it.

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