WAHA
Level 1: Cadet

land line unable to make or receive call

For the last two weeks I have been unable to make or receive phone calls, all though telstra has tried to help the issue is still ongoing

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5 REPLIES 5
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: land line unable to make or receive call

Is it an NBN based service or a POTS service?

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
WAHA
Level 1: Cadet

Re: land line unable to make or receive call

Not NBN based as do not have that service available 

Dassenaike
Level 1: Cadet

Re: land line unable to make or receive call

still waiting for telstra to call me re phones out of order

Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: land line unable to make or receive call

If Telstra are assisting, then it will be a case of waiting for the technician to find where the fault is and to fix it. You may need to lodge a complaint via https://telstra.com/complaints if it is still ongoing.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: land line unable to make or receive call

Have they said they were going to call you (hopefully not on the out of service number)?

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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