princess1975
Level 1: Cadet

landline cracking sound on phone

Answered

being trying to call both numbers for help to fix my issue with my landlinefor about 3 hours now,im a priority asstance customer,my phone makes a cracking sound and its hard to hear the person on the other end off the phone.can anybody from telstra help me today.

1 ACCEPTED SOLUTION

Accepted Solutions
ProfessorPhone
Level 23: Superhero
Accepted Solution

Re: landline cracking sound on phone

As a Priority Assistance customer, ring 132203 and say "Priority Assistance" and your call will be answered by the faults team

"BEING NICE TO OTHERS .. IS NICE"
If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"

View solution in original post

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2 REPLIES 2
ProfessorPhone
Level 23: Superhero
Accepted Solution

Re: landline cracking sound on phone

As a Priority Assistance customer, ring 132203 and say "Priority Assistance" and your call will be answered by the faults team

"BEING NICE TO OTHERS .. IS NICE"
If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"

View solution in original post

TommyR
Support Team
Support Team

Re: landline cracking sound on phone

Hi Princess1975. 

Were you able to get through following Professor Phone's advice or still needing a further hand? 

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