ozbigben
Level 3: Gumshoe

Landline dead after exterior NBN box installed BUT not connected

Our landline has died after the NBN box was installed on the outside of our house.  ADSL is working still but phones have no dial tone for outbound, and can only hear the ringing when answering incoming calls. NBN box not activated AFAIK, confirmed by address checks (congrats, you can connect via ADSL)

 

Any suggestions?

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1 REPLY 1
343GuiltySpark
Level 23: Superhero
Level 23: Superhero

Re: Landline dead after exterior NBN box installed BUT not connected

You'll need to call landline faults on 132200
I work for Telstra, but my opinions are my own and not that of Telstras

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