Highlighted
Level 1: Cadet

Landline phone

Hi. My mother's telsrtra supplied wall phone is not working. How do I get a new one for her. 

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
2 REPLIES 2
Highlighted
Level 24: Supreme Being
Level 24: Supreme Being

Re: Landline phone

It is unusual that a phone goes faulty it is more like to be a fault in the street cabling. I would report a fault to Telstrs using the messaging function in the get help section of the app. If the robotot keeps sending you round in circles leave a message that you wish to be contacted.

Highlighted
Support Team
Support Team

Re: Landline phone

Just checking in on how you went with the landline MumE?

 

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

No unexpected surprises

With direct debit, we’ll let you know before we take out your bill and give you a simple way to check it.

Spend less time worrying about bills, and more doing what you love.

Setup direct debit