This thread is now archived and closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
manly58
Level 1: Cadet
April 2019
landline
i have requested to change my landline from optus to telstra as i packaged this as part of broadband in the area.
Telstra have not given me the same landline number and i rang optus and they referred me to a site which was no help .
i rang telstra and they just referred me back to optus i just want to keep my same land line number as we have ageing parents that need to stay in touch
help ?
Was this helpful?
- Yes it was, thank you
- No, I still need help
Thank you for your feedback
Thank you for your feedback
3 REPLIES 3
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content

Level 24: Supreme Being
April 2019
Re: landline
What was the site they referred you to?
I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.
IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator
IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
manly58
Level 1: Cadet
April 2019
Re: landline
optus referred me to www.optus.com.au/porting
but that appears to be for porting your phone too optus.
i want to port my landline from optus to telstra - just keep the same number please
but that appears to be for porting your phone too optus.
i want to port my landline from optus to telstra - just keep the same number please
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content

Level 24: Supreme Being
April 2019
Re: landline
Yeah ultimately it is up to Optus to release the number for use. You're right about that link. If you're getting no joy from them you may need to go through their complaints process
I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.
IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator
IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator
Related Content
-
Landline
Find out more -
LANDLINE
Find out more -
LANDLINE
Find out more -
landline
Find out more