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Level 1: Cadet

Local calls from Dongara

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Hello,

Can you pls tell me if a landline call from Dongara to Geraldton is a local cal or an STD call.

Eg a call from 089927xxxx to 089943xxxx

 

 

 

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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Local calls from Dongara

Dongara is in the same district as Geraldton according to the charging districts so it should be a local call generally speaking, but there are sometimes certain times that can be exceptions.

https://www.telstra.com.au/content/dam/tcom/personal/consumer-advice/pdf/consumer/fixed-zones.pdf - Page 63

 

LiveChat may be able to give you more specific information to ensure it is the case in this situation but as long as those are the exchanges the number belong to then it should be right. If you wanted to check with LiveChat they are here: http://tel.st/livechat/

Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

View solution in original post

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Highlighted
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Local calls from Dongara

Dongara is in the same district as Geraldton according to the charging districts so it should be a local call generally speaking, but there are sometimes certain times that can be exceptions.

https://www.telstra.com.au/content/dam/tcom/personal/consumer-advice/pdf/consumer/fixed-zones.pdf - Page 63

 

LiveChat may be able to give you more specific information to ensure it is the case in this situation but as long as those are the exchanges the number belong to then it should be right. If you wanted to check with LiveChat they are here: http://tel.st/livechat/

Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

View solution in original post

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